DJJ OPERATIONS COORDINATOR - 80081685

Location

Tallahassee, FL | United States

Job description

Requisition No: 824661 

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS COORDINATOR - 80081685

 Pay Plan: Career Service

Position Number: 80081685 

Salary: $1,694.62 Bi-Weekly ($44,060.12 Annually) 

Posting Closing Date: 03/21/2024 

Total Compensation Estimator 

The Department of Juvenile Justice salutes our heroes.

We are honored to have the opportunity to support our nation’s veterans and their families.

We value the service given to our country and support the hiring of service members and military spouses.

THIS IS A STATE PERSONNEL SYSTEM FOR CURRENT STATE EMPLOYEES ONLY

LOCATION, SALARY AND CONTACT INFORMATION :

Location: Department of Juvenile Justice, 2737 Centerview Drive, Knight Building, Suite1300, Tallahassee, FL 32399-3100.

Starting Salary: 1,694.62 Bi-Weekly ($44,060.12 Annually) . (In accordance with current spending guidelines, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

Contact Person: Chris Morris, DJJ Operations Consultant-SES, (850) 717-2586   

DUTIES AND RESPONSIBILITIES :

This position is responsible for independent work requiring decision making, with direction from  Operations Consultant  or designee regarding the following tasks:

• Serving as the Probation and Community Intervention program area’s liaison with contracted providers. Provides day-to-day oversight of the operations and management of multiple contracted programs throughout the state. Ensures that contracted services are provided in accordance with Florida Statutes, Florida Administrative Code, and the provider’s contract.
• Monitors the utilization of contracted services, including waitlists and “pending” placements in the Juvenile Justice Information System (JJIS). Conducts audits of JJIS, including the Probation Resource Booking (PRB) module to ensure compliance with contract requirements as it relates to the acceptance of referrals, placement of youth, use of release reasons, etc. Communicates with regional and circuit staff as needed to resolve utilization issues.
• Provides training, technical assistance, and guidance to providers regarding Florida Statutes, Florida Administrative Code, contract requirements, department policies, Probation policies, JJIS business rules, Monitoring and Quality Improvement (MQI) standards, and other sources of requirements.   Liaises with other department staff, including, but not limited to, Procurement and Contract Administration (BPCA) and MQI, as needed to provide training, technical assistance, and guidance.
• Reviews invoices to ensure that they are consistent with the payment terms and invoice requirements. outlined in the contract, as well as with referral and placement information in JJIS, and works with the provider and department contract manager to address any discrepancies.
• Coordinates with the Probation and Community Intervention program area’s Central Communications Center (CCC) Coordinator Supervisor as needed to assist with initial assessment, program reviews, or other reviews/audits arising from a CCC incident.
• Coordinates with providers, as necessary, to ensure the correction of any deficiencies identified through the MQI process, CCC process, or otherwise. Communicates with regional and circuit staff as needed to ensure the correction of deficiencies involving department staff. If one is required, provides assistance and guidance to providers on completing and successfully closing an Outcome Based Corrective Action Plan (OBCAP). Tracks the correction of all deficiencies (notwithstanding an OBCAP) and notifies the supervisor when additional action is required, which may include the imposition of financial consequences.
• Reviews reports submitted by providers to ensure that contractual obligations are being met; confirms data in JJIS whenever possible. Provides assistance to ensure the reliability of all reports submitted. Identifies roadblocks that hinder the fulfillment of contractual obligations and makes recommendations to providers regarding how to overcome roadblocks. Communicates with regional and circuit staff as needed to remove or mitigate roadblocks involving department staff. Notifies the supervisor if changes are needed to contract requirements to remove or mitigate roadblocks.
• Participates in the development of solicitations and contracts, including amendments, renewals, and extensions.
• Performs other Probation and Community Intervention duties as assigned.

MINIMUM QUALIFICATIONS FOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES :

Knowledge of the methods of data collection and analysis. 

Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices. 

Ability to conduct fact-finding research. 

Ability to organize data into logical format. 

Ability to work independently. 

Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities. 

Ability to plan, organize and coordinate work assignments. 

Ability to communicate effectively. 

Ability to establish and maintain effective working relationships with other. 

PREFERRED QUALIFICATIONS :

• Preference may be given to candidates with:
• Bachelor’s degree from an accredited college or university.
• Experience working in the Juvenile Justice Information System (JJIS) and the Probation Resource Booking (PRB) module.
• Experience working with developing scopes of work or contract documents for program services provided directly to clients/youth.
• Experience effectively communicating and working directly with, agency providers.
• One (1) year experience writing specifications, or other technical type documents such as grants, policies, procedures, technical manuals, detailed reports.
• One (1) year experience managing or monitoring contracts, including monitoring utilization, processing invoices, providing technical assistance regarding contractual obligations, monitoring compliance with contractual obligations and identifying deficiencies (e.g. MQI), and developing and monitoring corrective action plans (e.g. an OBCAP).

SPECIAL NOTES :

All prospective candidates will be subject to a sex offender check, criminal background check (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Verification).

When identified on a position description a valid driver's license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid driver's license within 30 days of hire. License suspended or revoked for any reason, work permits (Business purposes/Employment/Education on licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrected Lenses Restrictions are acceptable, provided the driver's wear corrective lenses while operating the vehicle.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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