Law Firm Intake Specialist
Location
Burbank, CA | United States
Job description
Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!
Responsibilities:
- Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
- Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
- Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
- Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
- Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
Qualifications:
- Strong ability to communicate eloquently and empathetically a must
- Previous legal experience a plus
- Skilled with Microsoft Office, especially Microsoft Excel
- Solid data entry, spreadsheet management, and computer skills
- Sales or customer service experience highly valued
About Company:
What We Do for You:
Competitive payOpportunities for growth and advancementBonus and Incentive payPaid holidaysTeam outings and sponsored events401(k)Free Parking
Determined to achieve the best results and provide the highest level of legal expertise, we were formed with one goal in mind: justice for clients. We utilize a hands-on approach tailored to meet the individual needs of clients. Our commitment to excellence & unrivaled client-centered approach makes us one of the top litigation firms in our field of practice. We strive to be a professional and results-driven law firm without sacrificing empathy and compassion for our injured clients and their plights. We are modern, and tenacious, and always collaborate on cases as a team to come up with the most effective solutions and innovative strategies for each case.
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