Director of Customer Success
Location
Lafayette, LA | United States
Job description
Director of Customer Success (Consultative Sales Role)
POSITION SUMMARY
We are seeking a dynamic sales professional to join our Managed Services sales team. The Director of Customer Success will build and manage a client portfolio to deliver solutions in support of their business IT needs.
RESPONSIBILITIES AND TASK
- Responsible for all sales activities in assigned account and establish sales targets.
- Sell technology-based solutions to solve business and/or solution segment problems.
- Promote and sell Global Data Systems value proposition and solution offerings (Virtualization, Servers & Storage, Enterprise Networking, Security, Remote Desktop Support, Cloud Solutions, Managed Services) to clients.
- Ability to manage and drive a multi-month sales cycle.
- Develop a robust ongoing pipeline of business opportunities.
- Establish and maintain current customer and potential customer relationships.
- Work with Global Data Systems management to develop a plan to approach the customer.
- Gain clear understanding of customer business requirements.
- Educate Customers of full portfolio of solutions offered by Global Data Systems.
- Prepare presentations, proposals, and sales contracts.
- Prepare quotes based on client needs.
REQUIRED SKILLS
- Proficient use of Microsoft Office applications
- Outstanding oral, written, technical and business communication skills is a must
- Fundamental understanding of consultative, solutions sales process
- Strong technical and customer relationship building
- Self-starter with excellent organizational, administrative, and interpersonal skills
- Ability to multi-task and work in a fast-paced environment
- Ability to successfully work as a team and independently
- Ability to follow through with tasks, projects, troubleshooting with minimal supervision
- Direct experience with IT solutions
- Associates degree or equivalent in a industry related field
- 5+ years of sales experience
- PMP or MBA is a plus
Benefits
• Competitive compensation
• Health, Dental, Vision, and Life Insurance
• 401(K)
• Company investments and Training Development
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About Us
GDS is a full-service managed IT company with the deep engineering expertise and technology tools to support midsize and large enterprises. We specialize in solutions for oil and gas, marine transportation, industrial construction, government, and healthcare, providing our clients with the most up-to-date and innovative approaches to overcoming industry pains.
We help organizations boost the bottom line and streamline operations through the strategic application of world-class IT solutions. But it's our passion for making IT simple that empowers our clients to reach their potential. With GDS as a partner, you can quit worrying about IT and focus on your business
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, or national origin.
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