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Business and data analyst


Broward County Board of County Commissioners


Location

Plantation, FL | United States


Job description

REQUIREMENTS AND PREFERENCES









Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered.


Benefits of Broward County Employment

High Deductible Health Plan – Bi-Weekly Premiums:

Single $10.39 – Family $76.94

Includes County Funded Health Savings Account of up to $2,400 Annually

Consumer-Driven Health Plan – Bi-Weekly Premiums:

Single $78.64 – Family $273.13

Florida Retirement System (FRS) – Pension or Investment Plan

457 Deferred Compensation Employee Match

Eleven (11) Paid Holidays Each Year

Vacation (Paid Time Off) = 2 Weeks Per Year

Up to 40 Hours of Job Basis Leave for Eligible Positions

Tuition Reimbursement (Up to 2K Annually)

Paid Parental Leave


THIS JOB ANNOUNCEMENT WILL REMAIN OPEN UNTIL A SUFFICIENT NUMBER OF QUALIFIED APPLICATIONS ARE RECEIVED AND MAY CLOSE AT ANY TIME.


The Broward County Transportation Department is seeking qualified candidates for a Business and Data Analyst (Program/Project Coordinator, Senior) in the Innovation and Business Transformation Section.
The Business and Data Analyst reports to the Innovation and Business Transformation Manager and is part of the team that delivers innovative business solutions.


Innovation and Business Transformation is seeking candidates with a track record of hands-on experience in:




Key responsibilities for this position are as follows:


Directs and develops initiatives to improve quality and efficiency of services offered by agency.

Assists in the creation of key performance indicators and strategic objectives for the business unit.

Measures and monitors the performance effectiveness of the business unit against key performance indicators and identify actionable areas for improvement.

Gathers and analyzes operational data to identify opportunities for process improvement using tools such as pivot charts in Excel, Microsoft Power BI, or similar Business Intelligence tools.

Performs statistical analysis such as regression analysis, to identify trends, make presentations and ad-hoc reports to drive better business decisions.

Learns and uses existing transit specific applications and run reports and provide operational metrics for review and analysis.

Gathers and documents existing process flows using various tools such as Word, Excel, Visio, and other industry standard process mapping tools.

Identifies business risks while evaluating business needs and processes and communicates to senior/executive management for assessment and approval.

Collaborates with business units to make recommendations on business process improvement strategies.

Leads and participates in business process change management by facilitating process change meetings, training end users, testing and validating systems and technologies, and communicating change impact and schedule to business users.

Manages vendors and their deliverables, holding them accountable to contractual terms, tracking budgets and coordinating system enhancements.

Supports and assists with the continuous improvement of technologies such as Computer Aided Dispatch & Automated Vehicle Location system, Yard Management system and Mobile ticketing.

Organizes and provides process improvement training to business units.

Coaches and mentors others on process improvement projects. Serves as an integral member of the business unit leadership team.

Conducts research on best practices and industry trends in innovative business solutions.


General Description

Administers large-scale programs and/or projects that have County-wide impact.
Works independently, under limited supervision, reporting major activities through periodic meetings.



Minimum Education and Experience Requirements
Requires a Bachelor's degree from an accredited college or university with major coursework in business or public administration or closely related field.

(One year of relevant experience may be substituted for each year of required education.)


Requires four (4) years of experience in a staff or administrative capacity managing special projects, programs or business operations appropriate to the area of assignment or closely related experience.



Special Certifications and Licenses Required
Possess and maintain a valid Florida Class E Driver's License based on area of assignment.



Preferences

DUTIES AND RESPONSIBILITIES

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Plans, develops, authorizes, implements, supervises and evaluates programs/projects, activities and services on a large scale with County-wide impact; facilitates inclusion, prepares reports, and analyzes and interprets data.

Coordinates and manages all aspects of a program or project which has operational responsibility of a major scope, a large-sized budget and provides a critical County service.

Assists Director and Agency Leadership by researching issues, creating memorandums, policies, procedures, reports, etc. and monitors/advises on staff compliance with policy and procedures.

Conducts special research in conjunction with a project/program, analyzes data, and makes recommendations based upon research.

Identifies and understands agency/business needs, contractual business requirements, and regulations governing local, state and other requirements, confidentiality obligations, warranties, liabilities, indemnification, termination clauses, breach, and remedies.

Communicates business risks to project manager, senior/executive management, and approving authority for assessment and approval, while focusing on comprehending client-agencies' needs and business processes.

Coordinates with state and local agency partners on projects and programs, community outreach, media relations and regional and various services; may assist with press releases and responses to media.

Advises and assists the Department and Division Directors on all operational and technical matters related to the section(s) or function(s) assigned.

Defines agency goals and objectives, develops and recommends policies and operating procedures.

Administers internal/external communications and public outreach activities for Division; manages and coordinates outreach efforts with other County divisions as well as other local and state governments, and partnering agencies.

Prepares Commission agendas, including editing, posting and planning.

Provides assistance and training of agency staff and contracted services providers. May oversee the Agency's training program; schedules and/or delivers training and outreach opportunities for employees and the vendor community respectively.

Plans, organizes and implements a compliance and monitoring program, conducts contract central audits, field documentation reviews, investigations or management studies.

Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Typically performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. May vary by work location.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Varies by work location.

SPECIAL INFORMATION

County Core Competencies

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email [email protected] to make an accommodation request.


Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.


County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.


All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.


Job tags

Holiday workFull timeContract workLocal area


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