Parts & Accessories Sales Associate
Location
Roanoke, VA | United States
Job description
Job Description
Assist all customers, both internal and external, with parts and accessory requests, orders, and questions.
Duties and Responsibilities
- Assist customers with determination of P&A requirements, lookup of merchandise in catalogues, micro-fiche, etc.
- Greet customers immediately, in a courteous and friendly manner.
- Develop knowledge of P&A merchandise, new products, installation instructions, etc.
- Help maintain a clean and efficient P&A environment. This includes: stocking new product, merchandising the showroom for the riding season, cleaning up parts counter, catalogues, and showroom.
- Ability to handle a high volume of telephone calls quickly and efficiently.
- Work with members of sales department and service department who have P&A requests.
- Ability to work with multiple customers simultaneously while maintaining individual customer satisfaction.
- Participate in training courses to further knowledge in P&A sold through the dealership.
Requirements
- Sales skills.
- Present an upbeat, friendly, outgoing personality.
- Knowledge and experience of motorcycle parts and accessories preferred.
- The ability to learn and absorb material is a must.
- Ability to accept direction, follow instructions and work well with other people.
- Experience with Computer point-of-sale system or the ability to quickly learn.
- Being prompt and available for flexible scheduling.
Physical Demands/Working Conditions
- Occasionally required to bend, stoop, crouch, reach and lift over 40 lbs. of material.
- Noise level in the work environment is occasionally loud.
- Will be potentially exposed to battery acid, gasoline, chemical cleaning materials, exhaust fumes or other toxic materials commonly in a motorcycle parts/service department.
Other
Competitive pay
Benefits
Job tags
Salary
