Salesforce Business Analyst

Location

Greenwood Village, CO | United States

Job description

Company Overview

ClearChoice was founded in 2005 to bring an innovative and patient-focused approach to solve gaps within the dental industry. We’ve experienced strong growth and today, we’re the leader in dental implant treatments. Driven by a collective desire to improve the lives of our prospective patients, we help them reclaim their health and confidence. Beyond restoring teeth, this is about getting their lives back.

This mission-focused work has enabled us to achieve four straight years of double-digit company growth, yet we’ve only reached 1% of the population that needs our services. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and transforming their lives.   When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the platform of hope for our patients.  Come help us write the next chapter of our story!

Position Summary 

ClearChoice is seeking a Salesforce Business Analyst experienced in working with systems development teams, architects, and internal stakeholders. The role involves performing business and system analysis for stakeholders and departments looking to modernize or upgrade existing business processes and systems. You will be responsible for engaging product owners and other internal stakeholders in gathering requirements and documenting across JIRA and other platforms. We expect our center footprint to continue to grow and seek a team member who is comfortable with change and can help build our capabilities to keep pace with the growth. 

Required Experience and Skills 

● Minimum of 2 years of professional experience working in a Business Analyst role for the design, development, and implementation of large-scale solutions. 

● Experience evaluating business requirements and working with subject matter experts.

● Proven ability to develop task plans, manage time effectively across multiple simultaneous project activities, and meet target deadlines. 

● Excellent communication skills (written and verbal), including presentation skills as well as the ability to clearly articulate technical solutions to non-technical staff.

● A collaborative mindset with the ability to work in a team environment, but also self-motivated to produce results with minimal direction. 

● Ability to form working relationships with groups of people from varied functions and seniority. 

● Bachelor’s degree, preferably in IT, Management, or related field

Additional knowledge & skills:

● Strong preference for experience with Salesforce 

● Experience with JIRA and Agile methodologies is a plus 

Duties/Responsibilities:

● Participate and collaborate with stakeholders, development, and testing teams throughout the design, development, testing, and implementation of a solution.

● Perform functional analysis of the current business process and supporting documentation. 

● Lead meetings with subject matter experts (SMEs) to elicit, clarify, and confirm business requirements. 

● Identify process improvements and facilitate reengineering of business processes.

● Responsible for development of business analysis deliverables. 

● Support project management in project planning activities. 

● Support and at times lead the preparation of test cases and associated deliverables.

● Execute production rollout activities. 

● Prepare training materials and conduct training activities for system end users..

● Support end users during User Acceptance Testing (UAT) and, if required, throughout the duration of maintenance and support agreements. 

● The role may include occasional travel to network locations. 

Salary: $70,000 – 85,000 

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