Meruelo Group
Location
Reno, NV | United States
Job description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
• Perform minor troubleshooting, repair, & minor part change outs (advised by management and technicians); perform preventive maintenance on all games and attractions to minimize down time. Games should be kept in a like-new condition.
• Update web based tracking system in a timely manner, as repairs and maintenance are completed.
• Communicate all game problems or arcade operational issues with Manager and technicians.
• Program the Embed system, ensure hardware operations, repair, and installation.
• Reset games and readers on an as needed basis.
• Visually inspect and replace or balance play elements in each game to keep them in working order.
• Greet each guest that has a problem or issue with a smile and good attitude and ascertain what is needed to resolve the issue in the quickest and fairest way possible to the guest.
• Answer questions regarding the location of and information about Fun Quest's facilities, games, and merchandise.
• Demonstrate use or operation of games and merchandise.
• Assist other GSR Recreation locations in set up, tear down, game moves or improving their operations.
• Manage and protect company assets including, but not limited to, equipment and systems containing sensitive or proprietary information and data.
• Maintain working relationships with all departments, company personnel and partners.
• When needed, assist with daily operations such as redemption and running attractions.
• Any other duties as required by the Manager and technicians.
Job tags
Salary