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Client manager


Synergis


Location

New York, NY | United States


Job description

Job Details:

Our client is the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills, and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

We trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options. This means you can work from home and commute to a company office, depending on what's best for you and when your team needs to be together, or you can work remotely from most locations within the country listed for this role.

Description:

The Client Solutions Manager will leverage their knowledge of online media, communication and relationship-building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where our client can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.

Responsibilities:

• Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges

• Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals

• Be a consultative seller to renew and grow client investments

• Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved

• Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights

• Apply rigor and use technology to design account plans to meet revenue goals

• Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs

• Drive new product adoption and partner technology integration to enable client success and efficiency

• Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met

Basic Qualifications:

• 3+ years of experience in advertising, sales, marketing, consulting, or media

• 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)

Preferred Qualification:

• BA/BS degree or equivalent practical experience

• Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs)

• Demonstrated experience with Sales Force or relatable ticketing systems

• Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics

• Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions.

• Demonstrated understanding of internet advertising technology and marketing automation

• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision

• Ability to work independently and collaborate cross-functionally

• Demonstrated commitment to understanding and prioritizing the needs of the customer

Suggest Skills:

• Stakeholder Management

• Sales Force

• Google Docs

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

For immediate consideration, please forward your resume to Houston at [email protected]. If you require assistance or accommodation in the application or employment process, please contact us at [email protected].

The hourly pay range for this position is $30 to $38/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA).


Job tags

Remote jobHourly payFull timeContract workImmediate startWork from home


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