Case Manager - PACT

Location

Wenatchee, WA | United States

Job description

Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply! Catholic Charities Serving Central Washington is committed to building a diverse and inclusive workforce where unique experiences are valued and everyone has the opportunity to contribute. Research has continuously shown that women and people of color are less likely to apply to jobs unless they meet all the listed qualifications. We want to help overcome this trend and seek to make space for unique and relevant skills and attributes. So, when applying to Catholic Charities Serving Central Washington, rest assured that your application is reviewed by a living, breathing human being, and evaluated based on key competencies needed for success in the position. Questions or concerns? Contact [email protected], we'd be happy to connect!

You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need.

Wage:

• $22.00 - $27.00 hourly

Scheduled Work Hours:

• Mon - Fri,

Benefits

• Medical/Dental
• FSA
• 403(b) Retirement
• Additional Voluntary Benefits
• Paid Holidays
• Vacation/Sick Leave
• Education Assistance Program
• Employee Assistance Program
• Longevity awards

Position Summary:

This member of the multidisciplinary team has responsibility to carry out rehabilitation and support functions along with assisting in treatment, substance abuse services, education, support, and consultation to families, and crisis intervention under the clinical supervision of staff with professional degrees.

Responsibilities:

Principal Duties:

• Provide service coordination (Case Management) for an assigned group of clients including coordinating and monitoring the activities.
• Assumes primary responsibility for developing, writing, implementing, evaluating, revising overall treatment goals and plans as clients needs change.
• Educate, support clients families, and advocate for clients rights and preferences.
• Participate in client-centered comprehensive assessment of psychiatric history as directed by supervisor.
• Will complete sections of the PACT comprehensive assessment as assigned to include Social Development and functioning, activities of daily living, and family structure and relationships.
• Consult with community agencies and families to maintain coordination in the treatment process.
• Provides Benefits Counseling and assistance.
• Participate in daily staff organizational meetings and treatment planning review meetings.
• Participate in providing substance use and treatment services.
• On-call crisis phone coverage with rotating weekends and medication monitoring.

Psychiatric Treatment and Dual Diagnosis Substance Abuse Services

• Assist in the provision of ongoing assessment of clients mental illness symptoms and clients response to treatment.
• Make appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which put clients at risk.
• Assist in the provision of symptom education to enable clients to identify their mental illness symptoms.
• Assist in the provision of direct clinical services to clients on an individual, group, and family basis in the office or in the community setting to teach behavioral symptoms management techniques to alleviate and manage symptoms not reduced by medication.
• Promote clients personal growth and development by assisting them to adapt and cope with internal and external stresses.
• Assist with individual or group treatment in office or community setting in a stage-based treatment model that is non-confrontational, considers interactions of mental illness, substance abuse, and client determined goals.
• Coordinate with outside inpatient services to detoxify clients and establish linkage to self-help programs.
  • Alcoholics Anonymous.
  • Narcotics Anonymous.
  • Residential Facilities.
• Participate in the provision of rehabilitation services

Activities of Daily Living Services

• Provide ongoing assessment, problem solving, side by side services, skill training supervisions, and environmental adaptions to assist clients with activities of daily living.
• Assist clients to find and maintain a safe affordable place to live.
  • Apartment hunting.
  • Finding a roommate.
  • Landlord negotiations.
  • Cleaning.
  • Furnishing and decorating.
  • Procuring necessities (telephone, furnishings, linens).
• Assist and support clients to perform household activities, including house cleaning and laundry.
• Ensure clients have adequate financial support (help to gain employment or apply for entailments).
• Teach money management skills (budgeting and bill paying).
• Assist clients in assessing financial services.
• Professional financial counseling.
• Emergency loan sources.
• Help clients to access reliable transportation.
• Obtain a drivers license and car.
• Arrange for cabs.
• Access bus line.
• Finding rides.
• Assist and support clients to establish and effectively use a personal primary care physician, dentist, and other medical specialists as required.

Support, Interpersonal Relationships and Leisure time.

• Provide individual Psychiatric Rehab (problem solving, role playing, modeling, and support), skill development, and assertiveness training to increase client social and interpersonal activities in a community setting.
• Plan, structure, prompt social/leisure time activities on evenings, weekend, and holidays.
• Provide side by side support and coaching (going with client to a basketball game, supporting a client before going to a family reunion).
• Organize and lead individual or group social and recreational activities to structure clients time to increase social experiences, provide opportunities to practice social skills, and receive feedback and support. 

Support

• Provide practical help, supports, advocacy, coordination, side by side individualized support, problem solving, direct assistance, training, and supervision to help clients obtain the necessities for daily living. 

Perform other duties as assigned

Job Requirements:

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations), shall be deemed to meet these requirements.

Physical Requirements:

• This position normally requires that physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements.
• These physical demands are required up to 80% of the time.
• Position also requires ability to drive with adequate vision and skill.

Non-Physical Requirements:

Education

• Associates or Bachelors Degree in Human Services, preferred.

Experience

• 1 to 3 years experience of relevant work.

Special Skills

• Strong individual employment plan writing and computer skills.
• Problem solving skills to assist and support clients, and their families with clients persistent mental.
• Possess and utilize effective verbal and written communication skills.
• Ability to be self-motivated, work independently and as a team member.
• Ability to represent the agency in a professional manner within the community.
• Establish supportive, trusting relationships with persons with severe and persistent mental illness, respect client rights, and personal preference in treatment.

Licensure, Registration, Certification

• Agency Affiliated Counselor Registration.
• First Aid/CPR Certification.
• Valid Washington State Drivers License and required minimum liability insurance for WA State.
• Must be deemed insurable as determined by Catholic Charities' liability insurance provider.

Employment is conditional upon:

• Being cleared by criminal background check and fingerprinting when required.

Catholic Charities Serving Central Washington provides help and creates hope for thousands of people each year regardless of religious, social, or economic backgrounds. Though serving the outreach efforts of the Diocese of Yakima, Catholic Charities is a separate 501(c)3 charitable organization, funded in part by the State of Washington, federal contracts, the United Way, fees for service, grants, foundations, and charitable contributions. While rooted in a Catholic tradition that shapes its core mission of service to all, staff do not need to be Catholic to work for Catholic Charities. We serve all in the community, regardless of faith, race, gender, social class, or economic status. With office locations in Yakima, Wenatchee, Richland, Moses Lake, and Sunnyside, as well as our multi-family housing sites across Central Washington, we serve nearly 50,000 people annually. The agency remains a testimony to its ongoing mission of “Bringing Hope to Life.”

Job tags

Salary

$22 - $27 per hour