Director, IT Digital Transformation
Location
Nashua, NH | United States
Job description
This role is remote with a preference for candidates local to one of our main offices in Nashua, NH; Blaine, MN; Kettering, OH; or San Diego, CA.
In partnership with business leaders, the Director of Digital Transformation will work with business stakeholders, customers, and internal IT resources to transform the way customers and employees interact with Resonetics. This IT leader will help chart the course of digital transformation at Resonetics and will lead teams of employees and external vendors to execute across multiple technology areas to deliver new solutions to dramatically improve the digital customer and employee experience.
- Partner with global Business Leaders to develop a strategic multi-year roadmap designed to drive revenue growth, improve customer and employee satisfaction as well as operational efficiency, and deliver new business capabilities
- Lead team responsible for the Salesforce implementation at Resonetics to deliver projects, enhancements, and perform day-to-day operational activities related to the Salesforce.com platform
- Partner with Business Leaders to develop an e-Commerce strategy, develop plan to execute, and lead team to deliver on-time/on-budget
- Partner with Marketing Team to deliver new solutions to engage both customers and employees and ensure support for all current Digital Marketing-related solutions
- Initiate and facilitate data-related discussions between different business functions, balance conflicting viewpoints, and achieve consensus with key business stakeholders.
- Collaborate with IT Security Team to ensure adherence to all IT security and governance policies.
- Negotiate development request priorities and timelines with Business Leaders and monitor and report on progress. Establish financial plan for all Digital Experience-related IT activities and successfully manage to plan.
- 10+years of experience managing teams in an IT or Marketing role
- 5+ years experience with Salesforce platform
- 3+ years experience with e-Commerce platforms
- 5+ years of experience with Microsoft SharePoint
- Excellent verbal and written communication skills
- Successful track record of leading program/project delivery
- Ability to persuasively present data-related topics to influence behavior and decision-making at all levels of the organization.
- Solid technical skills including hands-on experience with Salesforce and Microsoft SharePoint
- Excellent problem-solving skills and solid business acumen required
- Up to 10% travel
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