Location
Davidson, NC | United States
Job description
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
CPS Service Technician Job Description
The Centrifugal Service Technician – Compression Technologies and Services - serves customers by installing, trouble shooting, repairing, and maintaining our centrifugal compressor product lines including Centac, Turbo Air models, and large reciprocating air compressors along with additional compressed air system components.? This involves supervision of the installation and startup of new equipment; on-site major repairs; detailed troubleshooting and any other phase of compressor repair. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.
Responsibilities:
- Ensure the correct installation, maintenance, and field repair of the equipment manufactured and sold by Ingersoll Rand at the purchaser's location.
- Maintain up-to-date knowledge of the field installation and repair requirements of this equipment.
- This role involves extensive nationwide travel. Monday-Friday travel is typical .
- Provide technical advice and be able to train customers, potential customers, field salesmen, and field service trainees.
- Must be able to diagnose problems and recommend corrective action in this unsupervised environment, and the incumbent must also be able to submit clear, accurate records and/or oral reports to the manufacturing facility.
- Must maintain a high degree of integrity in the way he handles business affairs.
- Maintain proper written and oral communication skills to transfer information related to service work in a concise and logical manner.
- Submit detailed technical reports on each service call in legible fashion, suitable for billing customers.
- Submit accurate, detailed & timely expense account records along with timecards on a weekly basis. Maintain good financial records and practices to manage company business matters, credit cards, and if required, a company car.
- Maintain proper business travel practices in a cost-efficient manner.
- Follow all company and departmental procedures and guidelines.
- Perform other duties as required.
Qualifications:
- Desired applicants will have 3-5 years’ experience of troubleshooting industrial/commercial mechanical systems. Experience on compressed air systems/centrifugal technologies/solid controls background is a plus. While not required, those with knowledge in the service, diagnosis, and startup of both rotary and centrifugal air compressors, including dryers, cooling towers, and filtration systems are encouraged to apply.
- High school diploma or equivalent required.
- Desired degree program in Electrical/Electronic Technology or HVAC with basic knowledge of some or all of the following: AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC electricity, controls, refrigeration systems and/or refrigerant certification. Candidates who possess this knowledge or skills but have not completed a formal program may be considered. Military experience and/or sufficient mechanical working experience is a plus.
- Operating knowledge of Microsoft office software and other basic computer usage. Working proficiency with hand held computer (i.e. Smartphone, iPad) and network bases.
- Customer service skills Ex: conflict resolution, negotiation
- Candidates will use Ingersoll Rand provided tools
- Attend required Ingersoll Rand training
- Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
- EPA 608 /F-GAS 303/2008/CE/ISHRAE Certification Preferred (Refrigeration experience/certification a plus).
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit
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