Marketing Support Representative
Location
Akron, OH | United States
Job description
If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.
If this resonates with you, click “Apply” and find out why Famous has been named a Top Workplace every year for over a decade!
This is a great entry-level opportunity for someone to start a career within the Marketing team. Our Marketing team works closely with virtually every department within the organization and is crucial to connecting with customers and driving sales. The Sales & Marketing Support role is not cold-calling but more of an engagement role with current and newly onboarded customers, making sure their customer experience is a great one, building relationships and making them aware of all that Famous has to offer.
Primary Job Responsibilities
- Create effective call campaigns to discuss promotional events, offers and discounts that Famous is offering
- Assist with the execution of marketing events including registration process, charity campaign outreach, and attending events
- Send promotional material to existing customers and make sure “prize winners/promotions” are fulfilled
- Make daily outbound sales calls to existing and newly registered customers to ensure we are meeting the customer’s needs, creating a positive experience and providing feedback to the marketing team to improve Famous online and the mobile app.
Required Experience and Skills
- Strong relationship builder
- Customer service mindset
- Comfortable working in Microsoft Office.
- Ability to work in a fast-paced environment
- Eclipse (or another ERP software) experience is a plus
Ideal Candidate
- An energetic and engaging personality is a must, including a professional presence with an approachable demeanor
- Self-starter, motivated to work with tight deadlines
- Tenacious, with a desire to contact all customers and truly promote our brand
- Able to work individually but also as an integral team member
Job tags
Salary
