Account Manager, Technology
Location
Culver City, CA | United States
Job description
At Kforce, our culture of flexibility empowered by trust, technology and opportunity allows you to design your best life. Find the best path to your success by joining our award-winning Culver City team.
Our team-oriented, collaborative and high-performing environment has led to continued recognition. We're proud to have received internal awards that recognize Kforce's top-performing teams for productivity, retention and revenue generation, including Large Team of the Quarter in 2020 and 2021.
By joining our team, you'll have the opportunity to work with diverse clients across a wide range of industries, growing your book of business and your career. We offer continuous training and education tailored to help our associates reach their potential and adapt to changing markets.
We are well-poised to support and guide our associates with our strong leadership culture. Our Culver City leaders have a combined tenure of over 41 years, and therefore are able to support our associates with unique industry and company knowledge, experience and insights. Our leadership tenure is a testament to our strong culture and our commitment to serve our clients, candidates and associates.
Our associates are thriving; our Culver City team has produced some of Kforce's highest performers. For two of the last three years, Kforce stock has been the number one performer in our peer group. We continue to increase internal promotions and our teams have been experiencing their most successful years yet. We offer you the tools, technology, flexibility and trust you need to thrive - come join us.
SUMMARY:
The Client Relationship Director is responsible for the cultivation, administration, and maintenance of the client relationship. Builds relationships with clients through the delivery of exceptional customer service characterized by mutual respect, understanding, and trust.
RESPONSIBILITIES:
- Source prospective clients through referrals, networking, social media, internet research, sales leads and direct contact.
- Schedule and conduct clients meetings to introduce new clients to the value of Kforce, with an end goal of engaging them to utilize our professional staffing services.
- Prepare and present professional services proposals.
- Collaborate with Kforce colleagues to facilitate the placement process, which may include presentation of candidates, interview scheduling, client preparation and debrief and salary negotiation.
- As the client advocate, guide clients thorough the staffing process, ensuring they have full clarity of expectations.
- Manage relationships throughout the assignment; expand Kforce presence within existing client accounts.
- Continuously expand the Kforce client base through ongoing new business development.
- Conduct all interactions with the utmost diplomacy and tact. Maintain confidentiality and treat others with conscientious respect.
- Connect with candidates, colleagues and clients on a regular basis to develop and maintain relationships, expand industry knowledge, and generate referrals and leads.
- Stay abreast of current staffing trends and recommend creative strategies to facilitate continued new business development.
REQUIREMENTS:
- BA/BS degree preferred.
- 8-13 years professional experience in a staffing, corporate, recruiting or professional sales environment
- Ability to develop customer relationship management, consultative and negotiation skills.
- Proven organizational skills with attention to detail and the ability to self-manage, prioritize initiatives and work well in a team environment with competing demands and tight deadlines.
- Excellent verbal and written communication skills with an emphasis on tact and diplomacy.
- Strong internet research skills. Proficiency in MS office, including Word and Excel. Ability to grasp cutting edge technologies.
There will be collaborative coaching, teaching, and training that will require our employees to come into the office, for both sales and recruiters.
- Our sales positions will require client-facing interactions and team collaboration within the local market
- We offer a blended training model that will provide opportunities for self-serve, virtual and in-person training requirements. Live, in-person activities will include collaborative coaching, role playing, and facilitated training that will require our sales and recruiting associates to come into the local office.
CERTIFICATES AND/OR LICENSES:
Job tags
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