Office Assistant | Hillman Cancer Center (Mt. Lebanon)

Location

Lebanon, PA | United States

Job description

Are you an experienced medical office professional looking for a great work-life balance and a collaborative team environment? UPMC Hillman Cancer Center has an exciting opportunity to join our team!

UPMC Hillman Cancer Center is internationally recognized for its leadership in the prevention, detection, diagnosis, and treatment of cancer and is the region’s only comprehensive cancer center designated by the National Cancer Institute.

As the preeminent institution in western Pennsylvania for the delivery of cancer care, the performance of basic, translational, and clinical research, and the education of the next generation of cancer researchers and physicians, UPMC Hillman Cancer Center is exceptionally well-positioned to contribute to the global effort to reduce the burden of cancer.

UPMC Hillman Cancer Center is currently hiring a full-time  Office Assistant to support our medical oncology office located at St. Clair Hospital in Mt. Lebanon, PA. This position will work Monday through Friday, 8 am-4:30 pm. Perks include no weekends or holidays & free parking!

The Office Assistant will be responsible for making and scheduling patient appointments in an efficient and timely manner, checking patients in and out, chart prep, document scanning, as well as obtaining and entering complete demographic and insurance information. This individual will also be assisting customers in person and on the phone, providing information, and communicating with various departments.

We don’t just take care of patients — we take care of our team, too. Check out our blog  here, highlighting some of the benefits you’ll receive as a UPMC employee! 

Responsibilities:

• Verify necessary information and records in the medical record and computerized scheduling system.
• Schedule, coordinate, and reschedule patient’s appointments. Relay necessary messages to staff and providers.
• Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform the appropriate department/person of the person’s arrival performing appropriate check-in and check-out functions.
• Maintain clean, orderly waiting area including beverage area and reading materials.
• Prepare patient charts for upcoming appointments.
• Answer telephone, screen calls, take messages, and provide information.
• Maintain and update current information on physician’s schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Complete necessary paperwork such as encounter forms and referrals. Use a computer system to generate the information necessary for billing.
• Answer questions regarding patient appointments and testing.
• Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

Job tags

Salary

$16.74 - $25.57 per hour