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Location

Richmond, VA | United States

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Job description

Need to have 5+ years of experience and knowledge in Troubleshooting softwares, printer, projectors, and issues over remote and over call support to customers. Experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues. Experience in Executive and site support analyze, troubleshoot, and evaluate computer network problems on Wi-Fi devices and network issues. Provide End User Remote support, and when necessary, onsite support or dispatch Provider support specialists to provide Authorized Users with operational and technical support to resolve Incidents and meet the Service Levels. Support the installation, troubleshooting and maintenance of software and hardware in the Warehouse centers, Printer, scanners, and other specialized systems High level understanding of the Networking Concepts

Operating System (OS), Troubleshooting, Remote Desktop Support, Hardware and Software Installation

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Job tags

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Salary