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Center advocate


Radiant Futures


Location

Fullerton, CA | United States


Job description

Agency Overview
Originally founded as Women’s Transitional Living Center (WTLC) in 1976, Radiant Futures is the oldest domestic violence program in Orange County and the third oldest in the nation. Originally established as an emergency shelter, Radiant Futures has since evolved into a multiservice organization dedicated to ending the cycle of violence through a trauma-informed, survivor-driven approach. Today, we are equipped to respond to the nuanced needs of survivors of both domestic violence and human trafficking, and we continue our tradition of evolving to meet their needs through the constant pursuit of innovative programs and evidence-based best practices.
Our programs fall under three major categories: Bridge Housing, Supportive Services, and Community Education and Advocacy. Through our three-fold approach, Radiant Futures strives to meet the needs of survivors of any gender, their children, and survivors often not served by other programs. Uniquely tailored to the needs of survivors and their families, our programs are rooted in the understanding that there is no one-size-fits-all approach to safety, recovery, and self-sufficiency.


Position Summary
Under the direction of the Center Manager, the Center Advocate provides customer service by responding to callers on our domestic violence and human trafficking helpline, as well as provides emergency telephonic response to residents of Orange and surrounding counties. In addition, the Center Advocate performs various duties associated with ensuring the Center is operable, presentable, and equipped with materials needed to execute Center activities such as groups, activities, and child supervision. Utilizing a trauma- informed care approach, compassionate and professional care will be provided to all individuals as this position serves as the first point of contact for our callers, participants, and visitors.


We offer 3 types or tiers for Center Advocate Positions at Radiant Futures, each with an increasing level of duties, qualifications, and compensation.


Center Advocate I- $25.00/ hour
Essential Duties
Helpline Duties:

Center Duties: Other: Qualities & Qualifications Center Advocate II- $28.75/ hour
Essential Duties Qualities & Qualifications Center Advocate III- $33.06/ hour
Essential Duties Qualities & Qualifications Compensation & Benefits Our Commitment to Diversity and Inclusion
At Radiant Futures, we believe outstanding people are the key to our success. We value a diverse and inclusive workplace, and strongly encourage people of color, LBTQIA+ individuals, gender non-conforming individuals, and formerly incarcerated people to apply.
As an equal opportunity employer, we recruit and hire with the understanding of systemic oppression and lived reality of people with marginalized identities. We also recruit and hire without regard to race, national origin, religion, gender, gender identity, sexual orientation, disability, marital status, veteran status, or age.
Working Conditions and Physical Requirements Alternate work schedule (4/10) or regular (5/8) schedule, flexible to work evenings and weekends, as needed. Regularly required to sit and use hands and fingers; intact vision abilities required. Occasionally required to lift and/or move heavy objects.
To be considered for this position, please email a cover letter and resume to [email protected] with “Center Advocate” in the subject line. No phone calls please.
For more information on Radiant Futures, please visit our website at

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Job tags

Holiday workFull timeImmediate startFlexible hoursShift workAfternoon shift


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