Lead Clinical Preceptor - 2202148

Location

Middletown, NY | United States

Job description

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. 

The Lead Clinical Preceptor is responsible for delivery of education and training to nursing staff focused on the care of individuals, and families in an ambulatory care setting. Under the direction of nursing leadership the Lead Clinical Preceptor assists with patients’ wellness, acute illness, chronic disease, disability and end of life needs while maintaining the practice standards through education and training. The Lead Clinical Preceptor is expected to demonstrate leadership skills; assessing individual’s competence to ensure patients receives high quality care. The Lead Clinical Preceptor collaborates with nursing leadership to attest that activities related to orientation and continuing education of nursing staff is provided. The Lead Clinical Preceptor acts as a coach and mentor to nursing staff. The Lead Clinical Preceptor upholds patient safety standards. He/she participates in Practice Health and Safety assessments as an assessor (RN only) and/or a participant in the remediation process. 

Primary Responsibilities:

• Guides, advises and instructs nursing staff as they collect health status information (pre-visit planning, vital signs, pain level, med reconciliation etc.) from multiple sources such as; patients, caregivers, members of the health care team, documented records and other relevant sources
• Gathers input from nursing staff, providers, patients and families on ways to improve patient care and departmental services. Shares ideas for improvement with nursing leadership
• Ensures that nursing staff documents and reports the information and data collected in a retrievable understandable and readable format
• Guides preceptors and nursing staff with department specific interventions as directed (phlebotomy, EKG, etc) during office visits, according to regulations, standards and organizational policy and procedure
• Reinforces and ensures that age appropriate, population specific care is conducted in a compassionate, caring, culturally and ethically sensitive manner
• Communicates openly with nursing staff, patients, caregivers and other healthcare professionals regarding patient care
• Uses effective professional communication skills and tools to acquire and disseminate relevant information to nursing staff, patients, caregivers and health care providers across the continuum of care. Attends staff meetings and huddles to facilitate problem solving
• Integrates Crystal Run Healthcare policies and procedures that relate to confidentiality, infection control, fire safety, security, equipment management, hazardous waste handling and emergency situations into the practice setting
• Creates a welcoming environment to foster learning and embraces opportunities to teach advocate for and coach nursing staff employees
• Ensures orientation paperwork, ongoing competencies are completed
• Updates nursing leadership on new employees’ progress
• Identifies areas for continuing education and facilitates in – service education sessions, Health Stream training modules or review of training materials. Education sessions are focused on the learning needs of providers and all nursing staff
• Educates staff on patient safety standards and is active in the remediation process if a standard is not met
• Participates in Practice Health and Safety Assessments as an assessor (RN Only)
• Partners collaboratively with all members of the team to create an environment that is in line with the Core Values of Crystal Run Healthcare

Management Competencies:

• Human Capital Management: Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures employees are appropriately, trained evaluated, and rewarded; takes action to address performance problems in collaboration with nursing leadership. Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn. Collaborates with nursing leadership to manage and resolve conflicts and disagreements in a constructive manner. Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals
• Work Management: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and policies and procedures

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualification:

• Graduate of an accredited school of Nursing.
• Registered Nurse licensed to practice in New York State (NYS) with current NYS registration and in good standing.

Preferred Qualification:

• Supervisory experience.
• Graduate of an accredited Medical Assistant Program.

Physical Requirements:

• Work is active, predominantly standing and walking
• May occasionally be required to assist with lifting people

Working Environment:

• Office environment
• Work area may be noisy and stressful
• Potential exposure to body fluids, hazardous chemicals, orders and communicable diseases

Success Criteria:

• Accountability – Takes responsibility for outcomes of personal actions, decisions, and behaviors. Provides consistent, timely, high quality work. Completes work by established time lines and routinely uses time effectively. Meets annual mandatory education and employee health requirements in the time frame prescribed. Is punctual, observes prescribed work hours and meal periods and has an acceptable overall attendance record. Adheres to safety guidelines and reports environmental issues to Facilities
• Adaptability – Accepts and effectively adapts to changes in position, department and organization. Responds to change positively with a genuine desire to support the organization and accepting work assignment adjustments as needed
• Communication – Communicates clearly and effectively both orally and written. Demonstrates active listening and respect for other’s ideas, problems, and suggestions. Responds in a prompt and friendly manner to requests and inquiries. Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patients, employees and the organization. Utilizes C.L.E.A.R. and H.E.A.R.T
• Computer Literacy – Uses computers and software relevant to position effectively and efficiently in the working environment
• Customer/Patient Focus – Knows the customer (internal and external) business needs and acts accordingly. Provides consistent, quality service to all patients and customers
• Job Knowledge/Technical Skill – Effectively performs essential job functions on a consistent basis. Demonstrates the practical and technical skills and knowledge required for the job. Demonstrates initiative consistent with job expectations to improve performance
• Professionalism – Takes pride in presenting a professional image and behavior. Maintains professional appearance by adhering to dress code and wearing identification badge. Acts in accordance with the Core Values
• Teamwork/Cooperation – Creates a positive work environment and influences the behavior of other employees by their supportive and positive approach to daily activities within the work environment. Assists coworkers in response to fluctuations in workloads. Maintains positive work relationships by being courteous and respectful. Builds trust and works with integrity. Accepts criticism, is open to new ideas, and handles conflict constructively and diplomatically

About OptumCare: 

At OptumCare, we’ve found that putting clinicians at the center of care is the best way to improve lives. Our physician-led organization is one of the most dynamic and progressive health care organizations in the world, serving over 17 million people through more than 45,000 aligned physicians and 9,000 advanced practice clinicians. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Learn more at  

Would you thrive with OptumCare?

• Do you practice evidence-based medicine?
• Are you seeking a practice focused on patient-centered quality care, not volume?
• Are you a team player – comfortable delegating and empowering teams?
• Are you constantly seeking better ways to do things?
• Do you want to be part of something better? 

New York Residents Only: The hourly range for New York residents is $27.07 to $53.08 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

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