City of Somerville
Location
Somerville, MA | United States
Job description
The Director of Veterans Services works under the administrative direction of the Deputy Director of Health and Human Services, and in accordance with Massachusetts General Laws and rules and regulations of the Massachusetts Department of Veterans’ Services.
The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Education and Experience: Bachelor’s degree in human relations, social work or related field, and three (3) years of work experience in social welfare administration, veterans’ benefits administration; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.
Special Requirements:
Must be an honorably discharged Veteran. Must have a Massachusetts drivers’ license with a satisfactory driving record. Veterans’ Services Director certification preferred must obtain within one year of employment.
Knowledge, Abilities and Skill
Knowledge: Thorough knowledge of state and federal laws pertaining to veterans, their dependents and the responsibilities of the Director of Veterans’ Services, specifically Mass General Laws, Chapter 115 and its amendments, as well as Title 38 of the Federal Code. Knowledge of the methods and principles of veterans’ benefits assistance, casework, administration and available resources.
Abilities: Ability to plan, negotiate and assume leadership in relations with community and governmental agencies and in establishing and coordinating programs for veterans. Ability to establish effective working relationships with applicants, recipients, other agencies and the general public. Ability to prepare and administer budgets and to prepare financial reports. Ability to work independently and maintain confidentiality. Ability to supervise and administer day to day office procedures, ranging in nature from routine to complex, requiring strict adherence to state and federal laws. Ability to exercise independent judgment in the administration of benefits and other assistance services to veterans and their dependents. Ability to communicate effectively in written and oral form. Proficiency in Microsoft Office (including Word, Excel, and PowerPoint); ability to utilize veteran-specific software such as Veterans’ Information Management System (VISMS) and the Veterans’ Compensation and Pension Portal VectraSpec. Ability to counsel veterans and their families effectively.
Skill: Excellent oral and written communication skills; skill in coordinating various programs and projects simultaneously; training in interpersonal communication and mediation skills; excellent supervisory skills.
The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours in response to attend evening meetings, weekend events, or to complete work assignments.
Physical and Mental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.
Physical Skills
Little or no physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. There may also be some occasional lifting of objects such as books, office equipment and computer paper (up to 30 lbs.)
Motor Skills
Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone system, computer and/or most other office equipment, typing and/or word processing, filing, and sorting.
Visual Skills
Visual demands include constantly reading documents for general understanding and for analytical purposes.
Hours: Full-Time
Salary: $86,594.57 annualized, plus benefits
Union: Non-Union
FLSA: Exempt
Date Posted: August 21st, 2023
This position has a budgeted start date of August 30th, 2023.
City of Somerville residents are especially encouraged to apply.
The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact Adrienne Pomeroy at 617-625-6600 x 2059 or [email protected].
Benefits listed are for benefits-eligible positions and the above information is meant to be a general overview of the benefit programs offered by the City of Somerville and not a binding contract.
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