Location
Broomfield, CO | United States
Job description
About the role
The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs.
What you’ll do
- Respond to client inquires and concerns. Ensure timely and quality service delivery to clients. Follows-up with clients to ensure customer satisfaction.
- Build and assign work orders to multiple technicians, subcontractors and vendors and communicates with technicians to assist management in resolving problems.
- Provide reports on open and closed work orders and checks status with the appropriate technician or vendor
- Maintain files on work orders, proposals, and department files. Build vendor files and checks accuracy on completed paperwork submitted by vendors.
- Trains vendors on work order and billing procedures. Processes invoices and ensures accurate cost center coding.
- Assists with the inspections on the facility campus.
- Uses pc and/or PDA for work order system, email, ESS and training.
- Assist with process and procedure training.
- Other duties may be assigned.
Job tags
Salary
