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Location

La Crosse, WI | United States

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Job description

LeadCar Toyota La Crosse is committed to having the most dedicated, qualified and professional team in the area. We now have an exciting opportunity for someone like you to join our team. Become part of the LeadCar Toyota La Crosse team and work for a company that you know and trust! Job Summary: The Sales & Leasing Professional is responsible for selling and leasing new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards. Earnings Potential: * Between $50,000-$90,000 annually, including any bonuses and/or commissions. What We Offer:

• Medical, Dental, and Vision Insurance
• 401(K) Plan
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Short-Term and Long-Term Disability Insurance
• Paid Time Off Benefits
• Company Paid Holidays
• Employee Discounts
• Employee Referral Program

Primary Responsibilities:

• Maintains a personal demeanor consistent with our culture, contributing a positive, supportive work environment for all LeadCar Toyota La Crosse team members.
• Completes all aspects of the LeadCar Toyota La Crosse Sales Process.
• Learns and utilizes the Toyota SmartPath Sales Process, including all aspects of the Mobile Sales Tool (MST).
• Utilizes LeadCar Toyota La Crosse customer relationship management (CRM) software and the most current form of the Worksheet & Appraisal Form.
• Sells a minimum of 10 units and maintains a rolling 90-day average of 12 to keep position in good standing. Performance less that stated will result in review and may lead to termination.
• Approaches, greets with standard greeting, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Explains fully product performance, application, and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test-drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Utilizes dealership CRM software follow-up system. Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws, which govern retail automotive sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Attends product and sales training courses as requested by the Sales Manager.
• Keeps abreast of new products, features, accessories, etc. and their benefits to customers. Ensures a member of Sales Management has an opportunity to meet each customer.
• Turns 100 percent of closed deals to the finance department, along with properly completed paperwork (insurance information, trade title, etc.).
• Writes complete sales orders and processes paperwork in accordance with established dealer policies. Delivers vehicles to customers, ensuring that the customer understands the vehicles’ operating features, warranty and paperwork.
• Introduces customers to Service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Follows up on all post-delivery items, “we-owes”, and special requests to be sure that all customers’ expectations are met.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.

Qualifications:

• General sales and customer service experience preferred.
• Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.
• Must have the ability to establish productive, cooperative relationships with customers, vendors, co-workers and management.
• Must be self-motivated with a competitive spirit and strong work ethic.
• Must have the ability to communicate effectively with people in an articulate manner.
• All necessary factory training is required to maintain TOYOTA Salesperson Certification Standards

We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law. We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources by calling 608-824-1300 or by emailing [email protected].

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Salary