Biltmore Insurance Services
Location
Tucker, GA | United States
Job description
Join Biltmore Insurance Services, a trusted insurance agency located in Tucker, Georgia. As our receptionist, you will be at the forefront of our agency, creating a warm and welcoming environment for our clients.
In this role, you will be the first point of contact for visitors and callers, assisting them with their inquiries and providing exceptional customer service. Your friendly demeanor and professional attitude will set the tone for our agency and leave a lasting impression on our clients.
Benefits Paid Time Off (PTO)###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###Disability Insurance###Hands on Training###Mon-Fri Schedule###Retirement Plan###Evenings Off###
Responsibilities Responsibilities:
- Greet clients and visitors with a friendly and welcoming attitude.
- Answer and direct phone calls to the appropriate person or department.
- Assist with general administrative tasks, such as filing, photocopying, and data entry.
- Input the direct bill statements ensuring they coded properly.
- Postcard Renewal Program - print, apply labels, purchase, and apply stamps.
- Assist the Personal and Commercial Lines staff.
- Manage the reception area, ensuring it is clean and organized.
- Sort and distribute the mail.
- Order office supplies as needed.
- Postage Meter - keep funds maintained.
- Ad hoc tasks as assigned.
Requirements - Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficient in Microsoft Office suite.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Attention to detail and accuracy.
- Maintain a professional and friendly demeanor at all times, representing the company in a positive light.
- Prior experience in a customer service role is preferred.
- Proficiency in with Teams Auto Attendant.
- Microsoft Office Suite.
- EPIC knowledge is a plus.
Job tags
Salary
