Alloy Products Corp
Location
Waukesha, WI | United States
Job description
Come grow with us!Due to unprecedented demand, Alloy Products Corp. has experienced continued growth in our Manufacturing Operations. We are looking for the right person to help ensure we are properly leveraging our continued commitment to technology. Currently, all IT functions and support are provided by an outside vendor. As our needs have changed, we are looking for the right person to lead our efforts, provide our employees with a positive experience and truly shape the way we use technology with APC.
Immediate Duties:
• Provide technical support and troubleshooting for hardware, software, and network issues
• Install, configure, and maintain computer systems and peripherals
• Set up and maintain user accounts and email addresses
• Monitor and maintain IT infrastructure, including servers, routers, and switches
• Respond to help desk tickets and provide timely resolution to user issues
• Collaborate with team members to identify and implement IT solutions
• Document technical procedures and create user guides
• Oversee IT projects, including system upgrades and migrations
• Troubleshoot issues amp; become subject matter expert for Infor Visual, the ERP system used at Alloy Products
Mid to Long Term Duties:
• Remedy issues within the Visual ERP system amp; train users on additional functions
• Develop procedures amp; guides to make individuals more self sufficient
• Create and Administer Network Needs Assessment
• Train Users on Latest Features amp; Functionality within the Microsoft suite
• Proactive / Preventive Maintenance
• Forecast Department Budget
• Develop a Company Wide technology budget
• Partner with Plant Engineer to assess tech and make improvement suggestions
Minimum Requirements:
• High School Diploma or equivalent. Associate degree in a related field of study, or a comparable combination of schooling and professional experience.
• 1 to 4 years of IT systems experience
• Expertise with Microsoft operating systems and applications is required.
• Working knowledge of computer networking including DHCP, DNS, TCP/IP, Active Directory, and other networking fundamentals is required.
• Strong understanding of computer hardware, mobile technologies, and peripherals is required.
• Strong interpersonal and communication skills an absolute requirement; must be able to work with various personalities and skillsets.
• Manufacturing experience preferred; CAD and Auto-CAD experience preferred
• Ability to manage multiple tasks while applying appropriate prioritization.
• Ability to read, write and speak English.
• Authorized to work in the United States.
The Right Stuff:
Although we have flexibility with the experience of our candidate, one area we won’t compromise is our culture. The right candidate will need to be trustworthy, approachable, able to work with different personalities, be self-reliant, ambitious, and resilient. At the end of the day, we can train you on our ERP system as you grow within your role… but we cannot train attitude and effort.
Why APC?:
Alloy Products Corp is a family-owned company that has been in business since 1929. In addition to the longevity, APC has made continuous investment in technology, and our IT manager will not only maintain it, but also shape the direction of the department and how the company leverages its technology.
Benefits from our generous compensation package include: Health, Dental, and Vision Insurance Including Prescriptions Coverage - Our group health plan is in collaboration with United Health Care. Alloy Products Corp. is self-funded, keeping the insurance premium and costs for employees, low.Life and Disability Insurance - A life insurance policy is provided at no cost to the employee. Short-term and long-term disability income protection is also provided by Alloy Products Corp.
Retirement Saving Plans and Advice - We offer eligible employees a 401(k) plan (traditional and Roth components) with 50% matched by the company on the first 5%. In addition, employees may be eligible for a profit-sharing plan. As an employee of Alloy Products Corp., the advisors at Francis Investment Council LLC offer financial advice on your 401(k) as well as other investment advice at no cost to you!
Advancement Opportunities and Tuition Reimbursement - Alloy Products Corp. is committed to help you continuously develop and learn new skills. We offer on the job training and prefer to promote staff within the company. Tuition reimbursement may be available to those who qualify.
Holidays, Personal Days, Vacation Days, and Sick Time - We offer 9 paid holidays per calendar year and 3 personal days per fiscal year. Generous vacation days are accrued based on your length of service. Employees may also be eligible for 5 sick days per calendar year.
* We offer competitive compensation based on experience, in addition to opportunities for professional growth. If you have a passion for technology and enjoy providing excellent customer service, Alloy Products Corp would love to hear from you! *
Alloy Products Corp. is an equal opportunity employer. We encourage and evaluate applications regardless of age, sex, sexual orientation, race, color, national origin, disability, pregnancy, veteran status, or membership in any other class protected by an applicable federal, state, local, or foreign anti-discrimination law.
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