Retail Optical Sales Associate
Location
Lakewood, CO | United States
Job description
Optical Retail Sales Associate (full-time) needed at Pearle Vision in Lakewood and Westminster (2 positions). The Best Candidate will have solid customer service and/or retail sales background. The ideal candidate will have excellent customer service skills, excellent phone manners and a basic administrative background. Looking for a long-term employee ONLY. At first, you will be a retail sales and customer service associate. Then you will be learning to be an Optician. Advancement opportunities available.
Responsibilities at first:
- You will be provided with your own desk, supplies, phone and a computer
- Responsible for answering and directing all incoming phone calls and taking messages
- Responsible for greeting all customers entering the facility and directing them to the appropriate areas
- Giving customers paperwork to fill out before their eye exams or sale
- Making and confirming eye exam appointments
- Getting information on vision insurances from customers
- Pulling all patients' records for today and tomorrow and then filing them away at the end of the day
- Calling patients to let them know their contact lenses or eyeglasses came in
- Doing other related clerical duties as directed
- Putting patients' records in the computer
- Light cleaning like vacuuming, trash, cleaning windows and frames
- Pricing, cleaning and organizing eyeglass frames
- All training and support provided. You will not be on your own. We are here to support you.
Responsibilities after a few weeks:
- Learning about different contact lenses
- Learning about different eyeglass lenses
- Learning to read eyeglasses and contact lens Rx
- Learning to identify what eyeglasses and contact lenses a patient wants and recommend the right eyeglasses and contact lenses.
- On-the-spot coaching and encouragement provided. You will not be left to your own devices. We are here to support you.
Knowledge and Skills:
- Very comfortable using personal computers
- Familiar with MS Word and MS Excel
- Have a VERY pleasant phone voice and mannerism
- Desire to work hard and get things done
- Experience with a retail or clerical establishment
- Attention to details and follow up
- Reliable and dependable
- Great people skills
About the Job:
We are in the business to do eye exams and sell eyeglasses and contact lenses. We need a retail customer service person who will be trained to be an Optician down the road. We are open Mon thru Fri 10 AM to 6:30 PM and Sat 9 AM to 5 PM and Sundays we are closed. You will be working 4 weekdays and Saturdays with one weekday off. Working Saturdays is a MUST. This is a full-time permanent position. We are looking for a long-term employee who wants to come to work and make a difference and loves helping people. Wages plus benefits are offered. Advancement opportunities available. This is a small mom-N-pop business with a very small family like feel and environment and NO DRAMA. If you are looking for a place that is positive and professional without any drama or office politics, then this is the place. You will be around very good, professional, fun, positive people. We need someone ASAP. Please forward your resume to Julian.
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