Program Coordinator - Disability Support Services | Clark College
Location
Vancouver, WA | United States
Job description
Clark College is currently accepting applications for a full-time, permanent classified Program Coordinator. This position is the first point of contact for most students who engage with Disability Support Services (DSS) office at Clark College. DSS invites students with disabilities to engage in our process of requesting course accommodations. The goal is to address disability barriers and strive for equal access to their education. DSS will primarily focus on approving and providing student disability accommodations for classes, in partnership with faculty. As well as serve as a resource to the campus community to strive to make Clark College accessible for students with disabilities. The work schedule is Monday – Thursday on-campus, Fridays remote. The hybrid schedule is subject to change based on the needs of the college.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITES:
- Serve as initial point of contact for DSS in primary customer services role. Includes: Support students in on-boarding and accessing existing accommodations. Make appropriate referrals. Schedule appointments using Bookings. Problem solve student issues. Provide clear and accurate information on DSS and college policies/procedures via email, telephone, and in person.
- Maintain accurate documentation related to coordinating student accommodations and DSS program. Includes: maintain AIM database, compile data, and provide a variety of reports. Maintain a variety of student records and coding students in ctcLink for data tracking.
- Coordinate DSS activities/accommodations such as furniture, notetaking supports, priority registration, and equipment loan. Assist with AIM accommodation letter process. Serve as a committee member on the records retention team.
- Administrative tasks for the department. Includes: input purchase orders in campus ctcLink, periodically assist department with other ctcLink processes, track expenses on department spreadsheet, assist with department requests to other areas of the college such as facilities, IT, communications. Organize, monitor, and/or order office supplies.
- Cross trained to provide customer services to two Student Affairs departments. Includes: Support in person check-in for Student Success Coaches while hosting the DSS front desk; inform students how to schedule appointments online. Provide phone and perhaps email support when Counseling and Health Program Coordinator is absent; share basic info and/or take messages.
- Perform related duties as required.
POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
- High school graduation or equivalent AND two (2) years of experience in the program coordination specialty OR equivalent education/experience.
About Clark College
Clark College inspires learners to excel, transforms lives, and strengthens our increasingly diverse community. Clark College, in service to the community, guides individuals to achieve their educational and professional goals.
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