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Customer Support Supervisor - Golden Colorado


Principle Choice Solutions LLC


Location

Golden, CO | United States


Job description

Position:

Our Customer Support Supervisors Excel in verbal and written communication skills, with the ability to serve organizational customers utilizing cutting-edge technologies and approaches to assure the highest level of service.  Along with the ability to develop reports, briefings, and operating procedures the Customer Support Supervisor will provide analytical and evaluative strategies to implement the Call Center Performance measurements and metrics that define success. 

Principle Choice Solutions (PCS) is looking for self-motivated, confident, and accountable people to join our team and help us share our mission and values with everyone around us.

Principle Choice is Different:

PCS was built on the sincere desire to provide our associates with a work environment that fosters a healthy work-life balance while providing our clients with a competitive edge, all without sacrificing our values or high standards.

Position is Exempt with a Salary range of $65-72k per year.

Work will be performed at the Denver Logistics Center, 555 Corporate Circle, Golden, CO  80401.

Essential Job Functions: Other duties may be assigned.

Knowledge & Experience:

Machines and Equipment:

The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.

Physical Activity:

The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak.  This position is sedentary in nature with minimal lifting requirements. 

Working Conditions:

The incumbent works in an office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise.  Routine periods of being on the phone utilizing a headset, sitting and data keying are required.

Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data.

The above statements are intended to describe the general nature of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

For more information on PCS, and our company culture, visit our website at

PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


Job tags

Holiday workFull timeContract workTemporary workLocal areaFlexible hoursMonday to Friday


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