Crisis Care Coordinator

Location

Carmel, IN | United States

Job description

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. 

Now interviewing for a Crisis Care Coordinator : Overnight and Weekends 

Position is Hybrid/Remote 

Must Live in Indiana

Part Time and Full Time Options Available

Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.

Position Summary

The Crisis Care Coordinator will provide a range of responsive crisis assessment, intervention, and case management services to individuals, families and the others in the communities served by Aspire Indiana Health. The Crisis Care Coordinator will promote collaborative working relationships with both internal and community partners. Must be flexible in providing crisis services via video conference as well as telephonically and in-person. 

Essential Responsibilities

• Respond in a timely manner to all requests for crisis intervention that are immediate in nature 
• Triage phone calls and route appropriately base on needs and preliminary risk assessments
• Provide comprehensive crisis counseling and safety planning for clients in need
• Support and guide Aspire staff and community stakeholders in the process of inpatient psychiatric admission during behavioral health emergencies
• Facilitate inpatient admissions, emergency detention orders, Apprehend and Return orders, and Immediate Detention Orders
• Coordinate Mobile Crisis Team interventions
• Maintain excellent working relationships with first responders, dispatchers, and hospitals
• Arrange urgent comprehensive assessments/intakes with Aspire providers or referral partners
• Work with hospital discharge planners to coordinate and schedule post-inpatient treatment 
• Coordinate with Aspire staff to perform assessments aimed at anticipating potential crises for those currently in Aspire services 
• Provide outreach to current Aspire clients at risk for potential crisis through Caring Contacts and review of their Safety and Prevention plan
• Serve as a resource for Aspire staff, as well as, external stakeholders in the identification and application of criteria for inpatient treatment

• Coordinate referrals to Aspire treatment services as well as to external resources/services
• Monitor psychiatric bed availability in the community 
• Participate in 24 hour on-call crisis team, as needed

Education/Experience/Requirements

• Bachelor’s degree required; preferably in Social Work, Psychology, Counseling, Community Health/Public Health or related field from a college/university accredited by the U.S. Department of Education; o ther Bachelor degrees will be accepted in combination with a minimum of two (2) years directly related experience and review of college transcripts
• Two (2) years related experience required; behavioral health and/or crisis experience highly preferred
• Knowledge of community resources, referral processes and risk assessments preferred
• Deep personal commitment to the Mission, Vision, and Values of Aspire Indiana Health
• Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
• Understand definitions and procedures associated with Emergency Detentions, Apprehend and Return Orders, Immediate Detention Orders, Civil Commitments, and State Operated Facilities 
• Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Aspire protocols
• Ability to be flexible and work outside normal business hours, as needed
• Must be available to work overnight during the week from 8:00pm - 8:00am and/or weekends from 8:00am - 8:00pm or 8:00pm - 8:00am 

Learn more about us at Aspireindiana.org , and see our Core Values, benefits and current job listings on our Careers page . Or check out our Facebook , LinkedIn , Twitter and YouTube pages.

Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees. 

All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.

Aspire Indiana Health is an Equal Opportunity Employer

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Salary