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Customer Service Collector Representative - Bilingual (Spanish) - (Work from home)


Wyndham Destinations


Location

Nevada | United States


Job description

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Responsibilities:
- Make contact with debtors by telephone, both incoming and outgoing calls, in order to negotiate and collect past due monies.
- Negotiate payment plans and analyze situation to determine best course of action following business practices and policies.
- Make independent choices to satisfy customer dissatisfaction and resolve debtor disputes.
- Initiate follow-up on all accounts in order to ensure payment plans are fulfilled.

Minimum Requirements:
- High school diploma or G.E.D. equivalent.
- Collection/sales experience - 1 year preferred however will train
- Computer literacy - 1 year
- One year experience in a call center environment.
- Excellent telephone and communications skills.
- Ability to work independently and prioritize tasks
efficiently.

Preferred Qualifications:
- 1-2 years collections/sales experience
- Some college education

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected] , including the title and location of the position for which you are applying.


Job tags

Holiday workFull timeTemporary workSeasonal workWork from homeWorldwideFlexible hours


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