Surveillance Shift Supervisor

Location

Lebanon, OH | United States

Job description

SUMMARY: Supervises day to day activities of the surveillance department.

ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.

• Effectively and efficiently reviews all cameras as well as recording decks to analyze video and determine the validity of reports and/or investigative reviews.
• Submits written reports specifying investigative results as well as reports indicating occurrences where company procedures are broken or altered.
• Maintains a daily log describing incidences/occurrences to keep other management personnel updated and advised of company and departmental incidences/occurrences.
• Maintains storage of media reviewed for investigative results and photographical purposes.
• Acts as a liaison with internal departments as well as external state agencies such as local law enforcement.
• Effectively supervises surveillance staff.
• Prepares reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to the supervisor.
• Reports to the supervisor periodically on team and individual work accomplishments, problems, progress in mastering tasks and work processes, and individual and team training needs.
• Follows GuestPath Universal Service Standards, Operational Service Standards, and SERVE expectations at all times.
• Performs duties in a safe manner; report any potential safety hazards to management staff.
• Performs any reasonable, temporarily assigned job duties outside the position's job description, where, in the Company's judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

STANDARDS OF PERFORMANCE

• Maintaining interpersonal working relationships among personnel and the public.
• Oral and written communication skills.
• Willingness to assume overall responsibility relative to the performance of the position.
• Coach, facilitate, solve work problems, and participate in the work of the team.
• Observe training needs and relay training needs and requests to the Surveillance Manager.
• Intercede with the Surveillance Manager on behalf of the team to inform the supervisor of performance management issues/problems and to recommend/request related actions, such as assignments, reassignments, promotions, tour of duty changes, peer reviews, and performance appraisals.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High School Diploma. At least 3 years of surveillance experience required.
• Valid gaming license.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Associate must be able to qualify for licenses and permits required by federal, state, and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is predominately walking and standing; frequently uses the stairs or elevators; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision, color coordination, and ability to adjust focus. The noise level in the work environment is usually moderate to loud.

I have read the above job description and fully understand the requirements set forth therein. I hereby accept the position listed above and agree to abide by the requirements set forth and will perform all duties and responsibilities to the best of my ability.

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Salary