Program Manager - Field Ops
Location
Fairfax, VA | United States
Job description
Benefits:
- 401(k) matching
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
This is an amazing opportunity to obtain a leadership position with a super fun, fast-paced, high growth youth sports company that is having a positive impact on our community. The Program Manager is a full-time position with a competitive starting salary ($45,000-$50,000), bonus opportunities, company sponsored 401k matching plan and paid vacation and paid federal holidays.
About the Program Manager Position The Program Manager is responsible for the coordination and implementation of activities associated with running our youth sports leagues, clinics and camps in the Loudoun County and Central/Northern Fairfax County territories. The position will work out of our office in Fairfax City with some travel throughout our Fairfax County and Loudoun County focus areas to visit venues, market the programs and meet with partners.
Reports to: Athletic Director, i9 Sports Loudoun County/Fairfax County Job Functions Operations: - Creates and facilitates the i9 Sports experience on the field/court ensuring that all venues maintain a 65 or greater NPS score
- Develops and executes NPS action plans
- Follow all procedures and processes for efficiency and develop recommendations to improve them
- Lead recruitment of parent coaches, background checks and assign to teams
- Ensure all programs have parent coaches, including substitutes as needed
- Works with Operations Manager to ensure that emails and voicemails are answered within 48 hours
- Lead hiring process for new staff for programs
- Lead recruitment of current and former staff for future programs
- Oversee scheduling and monitor staffing for all programs
- Works with Athletic Director to ensure accurate payroll each week
- Ensure all programs are fully staffed
- Develop and implement ongoing in-person and virtual training for staff and parent coaches
- Ensures game day processes and procedures are followed and completed in a timely manner
- Follow-up on parent and volunteer issues
- Ensure that all locations are operating at or above the established standards
- Additional administrative duties as needed
Requirements and Qualifications: - Excellent attention to detail, pattern identification and motivated to create processes that optimize and improve the way things are done
- Excellent analytical skills
- Strong interpersonal skills and ability to communicate with all stakeholders
- Self-motivated, works efficiently and meets reasonable deadlines
- Able to multitask, prioritize, and manage time effectively
- Enjoys a challenging, high energy and dynamic environment
- Able to make professional decisions in a fast-paced environment and own results
- Excellent verbal and written communication skills
- Capable in both a leadership and team-player role to get the job done
- Has experience playing sports and understands its potential to have a positive impact on the community if implemented correctly
- Event management experience preferred
- Bachelor's degree
- Proficiency in Microsoft Office, Gmail, Google Drive, etc
General schedule (off season): Approx. 45 Weeks of the year Monday - Friday; 9am-5pm (subject to flexibility as other opportunities arise)
General schedule (in-season):Approx. 7 Weeks of the year Thursday, Friday, & Monday; 9am-4pm; Saturday/Sunday 8-6pm hours during season (Time Slots are subject to change based on season)
Job Type: Full-time
Salary: $45,000.00 - $50,000.00 per year
Benefits Full-time employees are eligible for the following company benefits:
- Opportunity to earn annual bonus contingent on individual and organizational performance and attainment of goals
- 401k - i9 Sports will match employee contributions up to 4% of annual salary
- 13 days / 104 hours paid vacation per year, which is accrued at the rate of 2.3 hours per pay period.
- 8 paid federal holidays per year
- 3 paid sick days per year
- Flex time during weekdays if working on weekends during season.
- 2 weeks paid paternity/maternity leave
Compensation: $45,000.00 - $50,000.00 per year
With over 3.5 million registrations in communities across the country, i9 Sports is the nation's largest multi-sport provider focused solely on high-quality, community-based youth sports programs. We offer youth sports leagues, camps and clinics for kids ages 3 and up in today's most popular sports such as: flag football, soccer, basketball, baseball, volleyball, and lacrosse. To achieve our mission of helping kids succeed in life through sports, i9 Sports provides a youth sports experience unlike any other, teaching the importance of good sportsmanship on the field and in life. We are committed to providing age-appropriate instruction, making sports fun for kids, and convenient for today's busy families. To us, it's The Way Youth Sports Should Be.
Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.
Job tags
Salary
