Web Digital Technology Operations Manager
Location
Foster, CA | United States
Job description
Job Title: Web Digital Technology Operations Manager
Location: Gilead Headquarters: Foster City, CA (Hybrid) 3 days onsite
Reports to: Associate Director, US Digital - Web Service Lead
Job Type: Contract to Hire
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Key Responsibilities:
- Manage the day-to-day operations of the commercial web platforms, ensuring that they are functional, reliable, and meet accessibility, quality, and compliance standards.
- Manage and oversee web projects, ensuring they are executed on time and within scope, while following DMO processes.
- Track progress with Asana on tasks, projects and goals.
- Help run meetings between IT, Brand, and Agencies along with helping resolve dependencies and risks.
- Collaborate with digital marketing agencies, IT, and DMO's Digital Experience Leads on web projects; work with stakeholders across the organization to ensure successful project outcomes.
- Monitor website analytics tools to identify areas of improvement and optimization opportunities on US Commercial websites prior to regular reporting and project kickoffs.
- Manage and implement SEO strategies to optimize the commercial web platforms for search engines.
- Work with the Web Service Lead to identify and develop process enhancements.
- Other responsibilities as assigned.
Qualifications:
- Bachelor's degree in a relevant field.
- Proven experience in IT, Dev Ops, Tech Ops, or web project management.
- Proficiency in CMS systems (Sitecore is preferred).
- Strong familiarity with analytics tools like Google Analytics, Google Tag Manager, Hotjar, VWO, SiteImprove, and others.
- Experience with Agile methodologies and project management systems preferred.
- Experience in managing outsourced resources and collaborating with cross-functional teams.
- Excellent communication and project management skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Prior experience in the pharmaceutical industry is preferred but not required.
- Exceptional communication and interpersonal skills.
- Ability to work cross-functionally and adapt to the changing needs of projects.
- Strong problem-solving skills and attention to detail.
Work Environment:
This is a hybrid role based in Foster City, CA, with on-site work required 3 days a week. The dynamic work environment at Gilead Sciences encourages collaboration and innovation.
If you are a digital marketing operations professional with a passion for marketing technology and technical project management, we invite you to apply for this position and join our team at Gilead Sciences.
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