Montgomery County Public Schools
Location
Montgomery, AL | United States
Job description
Classified - Position - Computers - Network Technician / Supervisor
Job Number 2300274980
Start Date
Open Date 07/31/2023
Closing Date
1. Via phone, email, or remote access, provide school and central office staff with help on various Information Technology issues
2. Log all phone calls and email requests
3. Create work orders for all requests using IT Direct ticketing system
4. Identify problem trends and respond appropriately
5. Escalate technical support issues that cannot be addressed by the Help Desk
6. Make recommendations as to replacement, repair, and purchase of hardware and software items to enhance performance of MPS technology and equipment programs
Job tags
Salary
