Alaska Native Tribal Health Consortium
Location
Anchorage, AK | United States
Job description
The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.
Our vision: Alaska Native people are the healthiest people in the world.
ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
or contact Recruitment directly at [email protected].
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Summary:
Under limited supervision, is responsible for the engineering, management and support of a complex multi-tiered, interdependent server ecosystem, focusing on delivering quality system services to the business. Performs all operational functions for deployment, including design, installation, capacity planning, upgrades, configuration, patch management and backups of vital services to provide high availability, high performance and highly secure service implementations. Ensures systems meet industry standard best practices. Coordinates closely with HIT functional teams and users to ensure the best possible user experience.
Responsibilities:
Provides systems administration technical expertise in support of network, communications and core business functions. Evaluates end user needs, goals, budgets in conjunction with application parameters to define overall system requirements and technical design. Relies on extensive knowledge and professional discretion to achieve goals.
Evaluates existing systems and designs/flowcharts proposed systems. Installs, monitors, and manages servers and customer end-points, resolves issues as needed. Installs system and application patches and performs system backups and recovery. Monitors system configuration and manages log files. Develops user guides, technical procedures and technical architecture documentation. Ensures system security through proactive security patch management. Collaborates with Information Systems Security Officer to ensure implementation of industry best-practice system architecture.
Designs, implements and maintains organization’s email system. Establishes user accounts and security guidelines, tracks server performance and provides tier 2 resolution for issues. Monitors existing messaging infrastructure and usage, optimizes system to ensure quality user experience. Documents internal policies or develop training for end-users. Ensures the consistency and compatibility of all messaging applications.
Identifies database requirements by interviewing customers and analyzing department applications, programming, and operations. Makes recommendation on potential solutions by defining database physical structure and functional capabilities, database security, data backup, and recovery specifications. Recommends optimal user access techniques. Coordinates installation requirements. Ensures optimal database performance by calculating most efficient values for database parameters; implementing new releases; completing maintenance requirements; evaluating computer operating systems and hardware platforms. Generates usage reports for submission to leadership.
Provides telehealth server workstation, peripheral, medical device hardware and software support to internal and external customers. Builds, configures and manages all telehealth servers and workstations. Installs operating systems and software applications. Implements security systems, solutions and procedures for development, test and staging servers and clients. Tests, analyzes, implements and documents secure configuration solutions into the building, deployment, upgrade and maintenance process for Telehealth servers and workstations.
Manages upgrades and continually monitors all production telehealth servers for performance, business continuity, disaster discovery and security. Builds and deploys server and multi-client images support, including wireless, in conjunction with software and hardware product development.
Performs other duties as assigned.
Other information:
KNOWLEDGE and SKILLS
MINIMUM EDUCATION QUALIFICATION
A Bachelor’s degree in a computer science or related field. Progressively responsible professional work-related experience, education, or training may be substituted on a year-for-year basis for college education.
MINIMUM EXPERIENCE QUALIFICATION
Non-supervisory Seven (7) years of progressively complex information technology and system administration. An equivalent combination of relevant education and/or training may be substituted for experience.
PREFERRED CERTIFICATION QUALIFICATION
ADDITIONAL REQUIREMENTS
Work is performed in a standard office environment and in a study clinic setting. The following demands are representative of those that must be met by an employee to successfully perform the essential functions of this job:
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