Treasury and Business Deposit Operations Manager
Location
Fargo, ND | United States
Job description
Location
Fargo Corporate Office
Job Description: SUMMARY: The Treasury and Business Deposit Operations Manager is responsible for managing a team that effectively processes Business Deposit Account and Cash Management Services. The position is responsible for executing the implementation and administration of the Treasury and Cash management services and oversees and manages the daily execution of business deposit account servicing. This position manages a team that leverages product knowledge and expertise to drive growth and client satisfaction while ensuring adherence to bank policies, applicable laws/regulations, and risk mitigation strategies.
ESSENTIAL FUNCTIONS: - Drives innovation and excellence through the promotion, use and implementation of business products and services that best fit the principles of high standards at Gate City Bank.
- Monitor and oversee all Treasury Management activities including effective and efficient process design to deliver outstanding customer service and drive growth.
- Responsible for the effective and successful management of labor, productivity, quality control, customer obsession and training.
- Manages revenues and provides oversight regarding expenses within the department and is responsible for meeting budget goals and objectives.
- Proactively determine the strategic vision for treasury and business products and services. Identifies solutions and efficiencies to improve treasury and business operations and improve customer and/or team member experience.
- Effectively manages projects and process improvement priorities.
- Responsible for the review, selection and installation of new business online banking and treasury management products and services.
- Responsible for the creation and maintenance of policies, procedures, and risk assessments regarding business deposit accounts, online banking, business and treasury management products and services.
- Maintains knowledge of current accounts, treasury management services/products, online banking. Responsible for compliance of all business products and services.
- Coordinates with third party vendors to ensure proper processing for deposit products and services. Monitors each vendor's contractual performance, reviews invoicing, and completes necessary due diligence to extend contracts or replace vendors. Responsible for negotiating contract terms and conditions.
- Assists or is responsible for reporting to the Board of Directors or Executive Committees on the performance of the business deposit operations area.
- Responds to exam and audit concerns and oversees corrective action on all related compliance deficiencies or violations.
- Manages team member training in Business and Treasury Management Operations and serves as a mentor/coach to team members.
- Act with a sense of urgency for all business processes.
EDUCATION AND EXPERIENCE: Bachelor's degree in business, Finance, Accounting, or related field; minimum of 7-10 years of financial institution experience; 7 or more years of progressively responsible experience leading business treasury management transformative work; or equivalent combination of education and experience. Accredited ACH Professional (AAP) required.
EOE/including Disability/Vets Member FDIC
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