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Technology Support Technician


North Carolina Agriculture & Technical State Unive


Location

Greensboro, NC | United States


Job description

Description:

Work directly with Department Chair of Computer Systems Technology and faculty in the following areas:

  1. Set up teaching labs and maintain computer labs and departmental office computers, which includes maintenance and upgrades of computes software, computer networks, and supervision of students in the cleaning and management of labs.

  2. Collaborate with other teams and divisions to support department IT needs.

  3. Provide technical support to teaching and research labs and maintain lab instruments. Ensure all hardware and software are in working order.

  4. Purchase and maintain software licenses.

  5. Keep inventory of all lab equipment and licenses.

  6. Provide technical support to lab users.

  7. Document lab configurations, procedures, user guides, and safety protocols.

  8. Maintain or upgrade department webpages.

  9. Assist with other departmental needs.

  10. Assist with College needs when requested.

Primary Function of Organizational Unit:

North Carolina Agricultural and Technical State University is an 1890 land-grant doctoral research university dedicated to learning, discovery, and community engagement. The College of Science and Technology integrates science, mathematics, and technology to advance knowledge and prepare the next generation of science and technology leaders. The College embraces the mission of the University as a land-grant doctoral research institution with a distinction in STEM by expanding new frontiers in science, creating novel technologies, developing innovative approaches to STEM teaching and learning, and formulating scientific and technological solutions that lead to transformative social and economic development. The College houses the departments of Applied Engineering Technology, Biology, Built Environment, Chemistry, Computer Systems Technology, Mathematics and Statistics, Physics, and the PhD Program of Applied Science Technology. The College is experiencing substantial growth in enrollment, faculty size, curricula, and research.

The Department of Computer Systems Technology enrolls over 481 undergraduate and graduate majors. The Department offers a Bachelor of Science in Electronics Technology, a Bachelor of Science in Information Technology, both accredited by ABET , a Master of Science in Information Technology which is consistently ranked amongst the largest graduate programs on campus, and an Information Technology concentration under the collage Applied Science Technology PhD Program. CST is a growing department and currently consists of 10 full-time faculty

Internal job number: 002072

Requirements:

High school diploma or equivalency and one year of experience in the field of technology related to the area of assignment; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Preferred:

Associate’s degree in Computer Science, Information Technology, Electronics Technology, Engineering Technology, or related discipline and one year of experience in the related field.

Preferred: BS or MS degree in Computer Science, Information Technology, Electronics Technology, Engineering Technology, or related discipline and one year of experience in the related field.

Job Closing Date: 03/15/2024


Job tags

Full time


Salary

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