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Location

Iowa | United States

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Job description

Full job description

The University of Iowa Hospitals & Clinics is seeking a Discharge Planning Assistant to assist as an active member of the Care Coordination team, working collaboratively with the Nurse Navigators and Social Workers. The Discharge Planning Assistant is responsible for performing administrative and operational functions needed in organizing the Care Coordination Division. This position will provide direct administrative support to the discharge planning process. The Discharge Planning Assistant will work in a fast-paced, high-volume environment multitasking between telecommunication and web-based applications to deliver a high level of customer service in a timely manner. This position will work in a variety of clinical areas including the Inpatient units and Emergency Department and directly interact with patients and their families, clinical and ancillary hospital staff, and other internal and external customers.

Position Responsibilities

• Provide direct support to the Nurse Navigators and Social Workers in the clinical areas (including inpatient and Emergency Department).
• Verify patient demographics, insurance eligibility, and financial information/responsibility for accurate claim submission and reimbursement.
• Verify the presence of a Clinical Power of Attorney.
• Distribute regulatory notices and completes all required documentation.
• Assist with securing patient resources as requested.
• Assist with post-acute referral and monitors status, reaching out for screening determinations as necessary.
• Support the care coordination discharge functions by submitting payor authorization and required medical record documentation to insurance providers and third-party vendors.
• Assist in obtaining information for VNA agencies, DME vendors, rehabilitation facilities, etc.
• Collaborate on requests for facilitation of the discharge plan with the Nurse Navigator or Social Worker to ensure timely progression of inpatient to discharge at the next level of care.
• Demonstrate thorough knowledge of various computer/information systems to perform assigned duties, including but not limited to Indicia, EMR, Excel, and Outlook
• Collect/input data or information in appropriate databases as indicated by the Care Coordination leadership.
• Provide documentation to the patient/family under the direction of a Nurse Navigator or Social Worker.
• Independently identify and communicate any problems or issues that affect departmental goals and outcomes.
• Perform basic administrative tasks related to the job as required by the Care Coordination Division to maintain accurate records and to ensure worker accountability/productivity.
• Maintain a highly acceptable level of professional conduct and respect for medical staff, coworkers, and hospital staff to foster a desirable image for the institution.
• Maintain compliance with all hospital/departmental policies/procedures assigned by the department manager, including work hours, scheduling, and other criteria for the expected daily operations of the department.
• Maintain strict confidentiality in dealing with all patient-related activities and other sensitive physician and/or hospital issues by strictly adhering to hospital confidentiality of information policies.
• Acknowledge budgetary constraints in department operations and strives to perform duties cost-effectively and efficiently.
• Demonstrates ability to prioritize multiple work assignments to accomplish the assigned workload.
• Performs other duties as may be assigned to ensure that departmental objectives are fulfilled.

Percent of Time : 100%

Schedule : Monday – Friday, 7:30am-4:00pm

Pay Grade: Professional and Scientific Job Classifications by Pay Level | University Human Resources - The University of Iowa (uiowa.edu)

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa

• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

• For more information about Why Iowa?, click here

Required Qualifications

• Bachelor’s Degree or an equivalent combination of education and experience is required.

• A minimum of 6 months experience in health care.

• Excellent written, verbal, and interpersonal communication skills.

• Must be proficient in computer software applications.

  
  

Desirable Qualifications

• Knowledge and understanding of medical terminology.

• Knowledge of Post-Acute community resources.

• Strong organizational and prioritizing skills

• Experience in working with EPIC.

Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.


For additional questions, please contact [email protected]

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Job tags

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Salary