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Audio Visual Engineer, Unified Communications and Collaboration Tools


Comcast


Location

West Chester, PA | United States


Job description

We are passionate people focused on transforming the customer experience and dedicated to creating innovative solutions to address the unique challenges of our extraordinary scale

Requisition #: R379509

Pub Date: 03/08/24

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Job Summary

You will be part of the Unified Communications team comprised of individuals performing Voice / Telephony, Video and networking related engineering, operational support, administration, compliance and configuration. This individual improves, sustains and manages policy settings of the voice and video infrastructure. Responsible for support of service availability, quality, unified communications devices (Conference room systems, Telephony, etc..), internal infrastructure, 3rd party components/SaaS, planning, monitoring, and policy implementation. Additionally responsible for designing, documenting and implementing standardized configurations for all Unified communication devices, in accordance with departmental goals and architecture. This position may require participation in 24x7 on-call support to changes and/or incidents, and performance of off-hour maintenance work.

As a Unified Communications Engineer , you will be responsible for designing, implementing, and maintaining communication systems that integrate voice, video, and messaging services. The role requires knowledge of security and network infrastructure to optimize and troubleshoot issues - ensuring a seamless user experience and monitoring the overall system's performance. You’ll work with both your team with various adjacent departments to identify and solve day-to-day issues. The role requires proficiency in configuring UC solutions, deployment updates, systems maintenance, troubleshooting, VoIP, and security protocols. You are energized by tackling complex technical problems and are passionate about delivering superior communication experiences.

What You'll Do:

Job Specification:

What You'll Need:

Disclaimer:

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Job tags

Full timeWork experience placement


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