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IT Support Specialist


Myers Industries


Location

Akron, OH | United States


Job description

Myers Industries, Inc. (NYSE: MYE) is a leading manufacturer of a wide range of polymer products for industrial, agricultural, automotive, commercial and consumer markets. We are also the largest distributor of tools, equipment and supplies for the tire, wheel, and under- vehicle service industry in the United States. Myers Industries was started in 1933, by Meyer and Louis Myers, as a tire supply storefront in Akron, Ohio. In 1946, the Company began manufacturing plastic and rubber products related to the tire industry for distribution. In 1963, Myers Industries, Inc. was established and grew into a diversified plastics manufacturer and tire repair supply distributor. Since then, Myers Industries has expanded to become a leading polymer manufacturer of material handling containers and distributor of tire repair and retread products for both domestic and international markets.


Job Description

The IT Support Specialist is responsible for providing technical support to end users, in areas including, but not limited to PCs, mobile phones, applications, VPN, printers, and Microsoft 365 applications. The IT Support Specialist responds to end-user requests for assistance, identifies and initiates proactive actions to improve IT service delivery, and works independently on special projects. Areas of specialty and expertise are developed, recognized, and leveraged over time.

This is a hybrid position based in our Akron, Ohio corporate office with a typical schedule of Monday-Thursday in the office with a remote working arrangement on Friday.

Job Overview

The foundation of the role is typically characterized as a Level 2 or 3 support specialist. The role includes the activities included in the Job Description as well as developing knowledge and experience with design, configuration, validation, implementation, and support of specific solutions thereby gaining subject matter expertise level knowledge. The role also specifies and procures IT-related equipment and supplies to address specific user requests and/or larger multi-user projects under the guidelines of management and company policies.

Duties and Responsibilities
Knowledge, Skills and Abilities Education and Experience Working Conditions Physical Requirements Myers Industries, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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