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Location

Beaverton, OR | United States

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Job description

Come and join one of Adecco's largest Call center clients Epiq Systems. Epiq Systems Class Action business operates a call center to handle potential claimant inquires and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat, and callback interactions.

Top reasons to work with Adecco:

• Payday every Friday

• Upskilling opportunities through the Adecco Aspire Academy

• An opportunity to get hired on permanent with our client.

Job Details:

• Length: Temp to hire opportunity.

• Location: 10300 SW ALLEN BLVD BEAVERTON OR 97005

• Pay: $20.00 per hour

• Shift/Hours: Monday-Friday 6am-2:30pm 

• Potential start date: 03/2024

Requirements:

• 6 Months of Call Center Experience 

• Professionally answer calls and address caller inquiries as needed.

• Route calls as needed to appropriate resource.

• Perform research using available resources as needed to provide required information to callers.

• Identify and escalate more complex issues to the research team.

• Complete necessary administrative work as needed and complete call logs accurately

• Other projects as assigned by supervisor.

Job Qualifications and Requirements 

• Good verbal and written communication skills

• Dependable and able to adhere to schedule.

• Effective problem solving skills

• Effective listening skills

• Customer service orientation

• Attention to detail.

• Ability to work effectively in a high volume and sometimes stressful work environment.

• Ability to read, write and speak English.

• Ability to sit at workstation for long periods of time.

Pay Details: $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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Job tags

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Salary

$20 per hour