Ohio Living Breckenridge Village
Location
Willoughby, OH | United States
Job description
The Administrator is responsible for the Ohio Living Breckenridge Village skilled nursing and assisted living operations in accordance with company standards and federal, state, and local standards, guidelines, and regulations with a focus on strategic and financial planning, resident/patient care, and employee and customer/community relations to ensure the highest degree of quality care and services are maintained at all times.
Quality, Compliance, and Risk Management
- Ensures compliance with federal, state, and local regulatory requirements through appropriate departmentalization and delegation of duties.
- Maintains a state of readiness for survey by regulatory bodies and oversees all survey activity.
- Guides each department director to maintain full compliance with the quality assurance standards of the organization. Conducts routine visual inspections of all department operations.
- Ensures that written policies and procedures are developed and implemented.
- Remains current with legislative, regulatory licensure, certification and reimbursement changes that impact the community. Remains current in the field of gerontology and service advances.
- Ensures that all areas within the facility, and on the property grounds, are well-maintained in a clean, sanitary, and safe manner.
- Oversees the maintenance of complete and accurate resident records required by law.
- Serves on community operational committees to ensure compliance with applicable regulations and standards.
- Serves on the Safety Committee and takes action to ensure resident, employee and visitor safety.
- Ensures the confidentiality of all resident information and that residents’ rights are maintained.
- Maintains a Resident Council and ensures its consistent operation.
- Reviews resident and employee concerns/complaints and maintains written records of action taken.
- Completes corporate reports as requested.
People Management and Development
- Supervises the skilled nursing and assisted living staff at a life plan community.
- Fosters a positive work environment that attracts, retains, and motivates employees.
- Interviews, selects, and orients new direct reports.
- Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
- Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth.
- Monitors accountability with organization requirements prescribed by the Employee Handbook. Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance. Works with Human Resources when circumstances arise that necessitate further documentation and intervention.
- Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff.
- Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.
- Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval.
Financial Management
- Develops a balanced budget.
- Oversees financial reports on a monthly basis. Provides guidance and leadership on corrective measurements to correct budget when unexpected costs or reduced revenues occur.
- Ensures proper billing, reimbursements, accounts receivable and cash management for the facility.
- Develops a three-year capital improvement plan for budget compliance.
- Ensures appropriate levels of supplies are maintained by individual departments to support the efficient operation of the community.
- Ensures that monthly Triple Check meetings occur.
Marketing and Relationship Management
- Participates in the development and implementation of marketing, referral sources, relationship management, branding strategies, systems and processes in order to achieve census targets and communicate desired messages.
- Partners with the Marketing Director to identify, build, and sustain referral source relationships to drive census and revenue growth.
- Reviews sales reports, pipeline forecasts, and marketing budget.
- Participates in marketing and relationship management efforts as necessary.
- Reinforces to all staff their role in marketing and census attainment.
Customer, Board, and Community Relations
- Interacts with residents and families to ensure that quality care and positive resident/staff relations are taking place.
- Maintains open and trust-building relationships with resident family members, responding professionally and promptly to any requests or concerns.
- Reviews resident concerns/complaints and maintains written records of actions taken.
- Plans, attends, and participates in all local board and related committee meetings.
- Recruits board members with strong business, community, and/or church experience.
- Fosters positive relationships with churches, community, civic and/or aging service organizations, government, regulatory agencies, and other key constituents.
- Represents community at various functions and planning meetings and with the general public.
- Works with the Foundation to promote fund-raising functions in the greater geographic area of the community.
Strategic Planning
- Develops local strategic plan in concert with corporate strategic plan.
- Researches financial and market feasibility, and plans for new programs and services to enhance services to residents and the greater community.
- Oversees Department Directors when setting and evaluating annual goals for departments.
- Provides oversight and leadership to new program start ups.
All other duties as assigned.
Education
- Bachelor’s degree in health care administration, business administration, social science or a related field required.
- Masters degree in health care, business administration, or social sciences preferred.
- Current unencumbered license for the state of Ohio to practice as a Licensed Nursing Home Administrator (LNHA) required.
Experience
- Five years experience in an Administrator role for a health care facility, preferably in long-term care.
- Five years experience with fiscal accountability.
- Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
- Proficiency with electronic medical records (EMR) preferred.
Other Requirements
- Must be able to read, write, speak, and understand the English language.
Ohio Living Breckenridge Village is Willoughby’s premier retirement community offering long-term nursing care, memory care, short-term rehabilitation, outpatient therapy and assisted living. We also offer independent living apartments, ranch homes and brownstones. Most importantly, we’re a company that:
- chooses to operate as a faith-based, not-for-profit organization
- makes its mission the heart of our organization by consistently exceeding the needs and expectations of those we serve
- provides an engaging, recognition centered, team-oriented workplace dedicated to career, family and faith
Why work at Ohio Living Breckenridge Village?
Our residents and employees have access to the Veale Wellness Center, Mahan Cultural Arts Center, and nature trails throughout our park-like campus. Depending on an employee’s status, they may benefit from:
- competitive wages
- affordable medical, dental, and vision insurance
- 403b retirement savings
- paid time off including your birthday
- training, continuing education, and education assistance
- pay advances up to $500
- free meals/meal allowance
- the latest technology
- subsidized child care at Clapp Children’s Center
- unlimited career opportunities
- and much more!
Who is Ohio Living?
Headquartered in Columbus, Ohio Living is one of the nation’s largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults in 50 Ohio counties.
Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel.
Our Values:
Care • Integrity • Customer Service • Innovation
Financial Stewardship • Leadership • Inclusion
Job tags
Salary
