Kelly Services
Location
Troy, MI | United States
Job description
Together we change lives.
Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.
No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.
Our Science and Clinical Solution Architect is accountable for:
Acting as our Science SME to assess customer requirements & design solutions that meet customer needs. This is a critical role for the Science/Clinical department as growth in sales & customer consultation within the overall team is imperative. You, as our Science & Clinical Business Consultant will support our ongoing expansion across all client verticals (BioPharma, Food & Beverage, Consumer Healthcare, Natural Resources) with a focus on statement of work (SOW). You will be a valued member of the account management/sales teams as you help them expand the size, scope and number of Science/Clinical programs and projects that we build into our new/existing client organizations.
COMPETENCIES
Coordinate program pricing discussions with Sales teams and SETT pricing.
Drive proposal development with support from Specialty Sales and SETT Marketing
Drive, support and deliver client presentations as required with support from Marketing and Sales
Determine customer requirements and assess potential application of specific practice area
Work with Pricing and Implementation to identify scope costs and projected profitability.
Recommend new solutions and improvements while utilizing best practices (Kelly and/or external).
Review and provide feedback to practice leaders on key contractual terms for new clients to ensure practice areas can deliver against expectations
Build and gain consensus on SLA’s and KPI’s prior to implementation
Actively participate in building the Statement Of Work with the Implementation group to ensure customer requirements are met
Communicate terms and conditions, servicing and pricing issues to clients
Identify, develop and maintain effective business relationships with key decision makers.
Serve as the Primary Point of Contact for concerns and escalations
QUALIFICATIONS
A Bachelor of Science Degree (chemistry, biochemistry, biology) would be strongly preferred
Having Scientific industry experience is highly desirable (laboratory or field)
Demonstrate an ability to present in front of perspective audiences including C-Level customers
A strong knowledge and operational understanding of various scientific laboratory test methods.
Excellent written and verbal communication skills
Ability to build and maintain strong relationships
Ability to problem solve and offer solutions in a timely fashion that meets prospective customer needs and are financial beneficial for Kelly
Business acumen
Your Opportunity for Impact
Technical work takes proven expertise. To thrive in Kelly SETT, you’ll need to keep powering the innovations of tomorrow with today’s brightest talent. We’re specialized to help modern organizations like yours fuel your growth in Science, Engineering, Technology, and Telecom. Let’s get to work.
Our Value Proposition
Kelly connects skilled people with some of the best companies in the world through our recruiting and outsourcing practices. As advocates for the value of all workers and workstyles, we’re united by our passion to connect people to work and support them in reaching their greatest potential. Our work truly matters, and we know it. We celebrate each other’s successes, because we’re all in this together and we know that empowering others lifts us all. Come join us and you’ll see we are a group of people dedicated to breaking down barriers for all people who want to work and connecting people to work that enriches their lives.
Your Total Health
At Kelly, we design our benefits with you and your total health in mind. Our plans focus on your emotional, mental, spiritual, financial, social, occupational, environmental, and physical well-being.
Key Benefits:
Paid Time Off
Holidays
Sick / Mental Health / Well-Being
Floating Holidays / Personal Significance
Volunteer Day
Healthcare – including Medical, Dental and Vision
401(k) Match
Vacation Purchase Program
Tuition Reimbursement
Health Savings Account / Flexible Spending Accounts
Company Provided Life and Disability Insurance
Paid Parental Leave
Adoption Assistance
Our Commitment
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected
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