Location
Melbourne, FL | United States
Job description
Comfort Experts USA, Inc. takes pride in our journey from a single owner-operated state-licensed company in June 2000 to a thriving organization with over 30 dedicated team members, numerous service trucks, a proficient installation department, and a comprehensive management staff in just a few short years. Our growth and success have been fueled by the widespread demand and positive referrals from our satisfied customers. In early 2013, we responded to this demand by establishing a new satellite location in Port St. Lucie, extending our commitment to better serve the Saint Lucie community. At Comfort Experts USA, we carry forward the same beliefs and expectations instilled by our founders, ensuring that every member of our staff shares the common goal of achieving nothing less than 100% customer satisfaction. Our passion for excellence, combined with our expertise in HVAC services, drives us to provide the highest quality solutions, ensuring your comfort and well-being are our top priorities.
Our Culture Our company culture is centered around fostering a positive and harmonious work environment. We embrace an "easy, no drama" philosophy, where mutual respect, understanding, and open communication are paramount. Our doors are always open, encouraging everyone to voice their thoughts, concerns, and ideas freely at any time. We believe that by promoting an atmosphere of transparency and approachability, we can build strong relationships and a cohesive team. Our commitment to open dialogue ensures that every member feels valued and heard, leading to greater collaboration, increased productivity, and a thriving workplace where everyone can flourish and reach their full potential.
Our Values
- Care: We prioritize care as our core value, encompassing the well-being and satisfaction of our clients, employees, and the company as a whole. We go the extra mile to understand and meet the needs of our clients, providing exceptional service and support. We nurture a supportive and inclusive environment for our employees, fostering personal growth and professional development. Additionally, we take care of our company's resources and reputation, ensuring sustainable growth and success.
- Integrity: We uphold unwavering integrity in all aspects of our business. We act with honesty, transparency, and ethical principles, building trust with our clients, employees, and stakeholders. Our commitment to doing what is right guides our decisions and actions, even when faced with challenges or difficult choices. We maintain a culture of accountability and responsibility, striving to be a company that others can rely on and respect.
- Innovation: We embrace a culture of innovation, continuously seeking new ways to improve and excel. We encourage creativity and out-of-the-box thinking, inspiring our team to explore inventive solutions for our clients and the company. We stay ahead of industry trends and technological advancements, remaining adaptable and agile to meet evolving needs. By fostering a spirit of innovation, we aim to drive progress and maintain a competitive edge in the market.
Why Join Us
- Shared Common Goal: Joining our company means becoming part of a passionate and driven team that shares a common goal. We are committed to achieving excellence and making a significant impact in our industry. As a united force, we work collaboratively towards this goal, supporting and motivating each other to reach new heights. By aligning your ambitions with our shared vision, you will find a sense of purpose and fulfillment in your work, knowing that you are contributing to something greater than yourself.
- Personal and Professional Development: At our company, we firmly believe in the power of continuous growth and development. We prioritize constant open communication, providing a nurturing environment where team members can openly discuss their aspirations, challenges, and ideas. We focus on recognizing and leveraging the strengths of each individual, and through targeted training and mentorship, we empower our team members to expand their skill sets and capabilities. Your success is our success, and exceptional performance is duly rewarded, creating a culture that encourages personal and professional advancement, ultimately fostering long-lasting and satisfying careers.
Pay
- $20.00-$50.00/hour (based on experience)
- + Performance-based bonus
Benefits
- Medical, Dental, and Vision
- Uniforms
- Take Home Truck
- Open Door Policy
- Continued Education
- Job Training
- Promote within
- 401(k) / Matching
- Paid Holidays and PTO
- It's all about workplace support and compensation with opportunities!
Responsibilities
- Perform service repairs on products or equipment as needed.
- Assist with sales activities when opportunities arise.
- Troubleshoot and diagnose issues with products to ensure efficient repairs.
- Communicate with customers to understand their repair or sales needs.
- Provide product recommendations and information to customers during sales interactions.
- Handle inquiries and resolve customer complaints in a timely and professional manner.
- Maintain accurate records of service and sales transactions.
- Collaborate with the sales team to identify potential upselling or cross-selling opportunities.
- Keep up-to-date with product knowledge and industry trends to better assist customers.
- Follow company guidelines and safety protocols during service and sales activities.
Our Hiring Process
- Fill out the simple application
- A recruiter from our recruiting company, Yellowstone Local will reach out promptly for a prescreening call
- If we are a good fit for each other, they will schedule an in-person interview with the hiring manager
- We will make an offer if you are a good fit
- NATE certification (helpful but not required)
- EPA certification (required)
- Proficient troubleshooting and diagnostic skills in residential HVAC systems
- Experience and proficiency in brazing techniques
- Sales experience related to residential HVAC products and services
- Must have basic tools of the trade
- Minimum of 3 years experience in servicing HVAC systems
- Must possess a valid drivers license and clean driving record
- Pass a background check with a clean record
- Must be drug-free and able to pass a drug screening
- Must be authorized to work in the US.
"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."
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