Automotive Parts Counterperson
Location
Saint Louis, MO | United States
Job description
Since opening in 1966, Autohaus BMW and MINI of St. Louis are absolutely committed to providing an exceptional consumer experience and we know that starts with YOU. If you want to work in an environment where customer service is our priority and you have unlimited earning potential then this might be the place for you. We are family-owned with a state of the art facility. Our products, values, and culture, bring the “Autohaus Experience” and we are always looking to add to our growing team!
What We Offer:
- Competitive pay plan plus monthly bonus
- Health/Dental/Life Insurance
- 401K (available after 1 year)
- Employee Lease Program
- Paid Time off
- Family-owned
- Excellent store culture
- State of the art facility
Responsibilities:
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner
- Be able to read and understand the parts catalog when looking up parts
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receives payment from retail customers or obtains credit authorization
- Set up orders for daily shipment, delivery, or pick-up
Qualifications:
- Have a High School Diploma or equivalent
- Have experience with auto parts sales (preferred)
- Are able to work in a fast-paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Submit to background and drug screening
Job tags
Salary