Veterinary Practice Manager
Location
Lake Buena Vista, FL | United States
Job description
Job Summary:
About the Role & Team
As the Veterinary Practice Manager, you will be an integral member of the Animal Health leadership team, leading the Veterinary / Laboratory Technician Team for Disney’s Animal Kingdom (DAK), Disney’s Animal Kingdom Lodge (DAKL), and TriCircle D Ranch. You will work closely with the other leaders and team members to provide excellent animal care, ensure efficient and effective function of the Animal Health operation, and partner with multiple teams throughout Disney's Animals, Science and Environment.
In this full time, on-site, role, you will be reporting to the Veterinary Operations Manager.
What You Will Do
- Leader of the DAK veterinary and laboratory technicians, supporting cast in their professional development, holding regular team meetings and one on ones with cast and providing feedback as needed to help develop Cast performance
- Presence in the operation on a daily basis to coordinate and problem solve, assist front line cast whenever vital, and partner with leaders of the Animals, Science and Environment team throughout Disney
- Promoting the Animal Health team's involvement in guest experiences.
- Partner with the Husbandry teams, the Behavioral Husbandry team, Animal Nutrition, Water Sciences team, Guest Experience team, Safety Services, Facilities, outside vendors, and more
- Identifying equipment needs, working with vendors to demo/purchase new equipment and maintaining equipment.
- Work closely with veterinarians, vet techs, lab tech, clinical pathologist, and Medical Records team to supervise/coordinate all vital diagnostic testing and sample submissions
- Oversight of hospital imaging, acting as radiation & laser safety person for the Animal Health team
- Partner with other Animal Health leaders to ensure operational coverage, continuity, communication, and consistency across the team
- Assist and/or lead animal health special projects
Required Qualifications & Skills
- Minimum of three years of zoological facility experience, or equivalent, as a certified veterinary technician
- Confirmed experience, minimum three years, in veterinary practice management / leadership
- Excellent organizational and communication skills; detail oriented; ability to prioritize and adapt in a constantly evolving work environment
- Proficiency in technology/software such as Microsoft Outlook, Word, Excel; SharePoint, Workday and ZIMS; Zoom and Teams
Preferred Qualifications
- Member of AZVT or AZA/other relevant professional organization
- Familiarity with WDW, ASE, Animal Health managerial processes and company policies
Education
- Certified Veterinary Technician
- High School Degree or Equivalent
Preferred Education
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life! This includes health and savings benefits, educational opportunities and special extras that only Disney can provide! Learn more about our benefits and perks at
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