Senior UX Researcher

Location

Round Rock, TX | United States

Job description

Kforce is seeking a full-time Senior UX Researcher to support our enterprise technology client based in Round Rock, TX. As a Senior UX Researcher, you will represent the needs and desires of our end customers across business leaders, product teams and the Digital Design organization. This passionate and dedicated individual will act as an advocate for change based on data, providing insights that dive and influence features and products across the digital landscape. Overview: Join us as a Senior UX Researcher on our Digital Experience team to do the best work of your career and make a profound social impact. The Customer Sentiment organization is looking for a customer centered researcher to conduct and support all phases of research, including development of participant screeners, test plans, moderating lab sessions, creating and delivering top-line summaries and in-depth reports. This role will be responsible for driving UX research globally across all digital properties and generating a pipeline for global business opportunities within a customer lifecycle research organization. Duties:

• Senior UX Researcher will uncover needs, explore motivations, and build intelligence to drive digital customer experience and product strategy working with multi-disciplinary teams
• Collect and analyze data across multiple sources to identify market trends and potential, competitive forces, penetration strategies, user biases and preferences
• Recommend future development trends on local, regional national or worldwide basis based upon timely industry reporting
• As a Senior UX Researcher, you will coordinate, execute, and present quantitative and qualitative studies including but not limited to surveys, usability studies, accessibly audits, ethnography
• Integrate within UX Design and IT teams serving as subject matter expert on the user experience, usability best practices, user centered design, and our customers

Job tags

Salary

$69 - $77 per hour