Location
Boca Raton, FL | United States
Job description
HUNGRY FOR OPPORTUNITY?!? FIOLINA NOW OPEN!
We are delighted to announce that our internationally renowned Founder and Michelin-starred Chef Fabio Trabocchi has debuted Fiolina Pasta House, open at Boca’s highly anticipated Restaurant Row.
Fiolina Pasta House is inspired by the female pasta makers of Italy — today its cultural icons — who carried on the tradition and the art of making pasta by hand. This craft is showcased daily in our pasta rooms. In addition to our house-made pasta, Fiolina will serve light and seasonal salads, appetizers, shareable meat and seafood entrees, and authentic, family-favorite Italian desserts. Our charming 7,000 square foot venue will feature a whimsical design and timeless Italian cocktails, approachable Italian wines, and comfy patios for al fresco dining.
Since 2011, we have focused on expanding Fabio Trabocchi Restaurants to become one of the preeminent restaurant groups in the world. From our Michelin starred fine dining flagship, Fiola, to the neighborhood pasta house, Sfoglina, (which Fiolina is inspired by) we are driven by high quality, high value work that makes a difference for the guest experience and making every guest feel special upon every visit.
Fiolina Boca Raton participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. 888-897-7781 or e-verify.gov
A few of our recognitions include:
- 1 Michelin Star, Washington DC Michelin Guide
- #2 Best Italian Restaurant in the World, 50 Top Italy
- Best Restaurants 2021, Northern Virginia magazine
- Best New Restaurants in America, Esquire’s 20 Best New Restaurants
- James Beard Foundation’s “Best New Restaurant” Semifinalist
- Washington Post, Three Stars
- 17 Most Exciting Restaurants Opening Around the World, Bloomberg
- James Beard Foundation’s “Outstanding Service Program”
What we bring to the table:
- Company sponsored health care plan and optional vision/dental coverage
- Paid Vacation & Holiday PTO
- Employee Dining Discount
- Complimentary Employee Meals
- NexGen Wellbeing Program
- Career Development Opportunities
- + monthly phone allowances, dining credits, and wellness credits to apply to gym membership, meditation apps, yoga, smoking cessation programs, or a massage.
- If you understand the standards of world class service and hospitality and would like to be a part of our expanding restaurant group while working with some of the city's best hospitality and culinary professionals, we would love to meet and invite you to discover the opportunities to advance your career within our company.
Primary Responsibilities
- Actively participates in all training programs and consistently meets training expectations.
- Maintains constant communication with team members while on duty.
- Consistently provides guests with a warm welcome.
- Anticipates and accommodates guest needs throughout service.
- Notes and communicates guest preferences, special requests and arrangements for special occasions, such as birthdays and anniversaries.
- Attends to basic guest inquiries including general restaurant information, directions, lost credit cards, receipt requests, large party reservations, and gift card requests.
- Consistently provides guests with a fond farewell.
- Conducts daily inspections of the Host-stand.
- Maintains cleanliness and organization at the restaurant entrance and Host-stand.
- Ensures tables are laid out and set-up according to daily floor plans.
- Monitors guest waiting times and checks in on waiting guests.
- Seats guests in the dining room.
- Communicates guest preferences, and table-specific details to relevant team members.
- Monitors tables and marking dining statuses on Open Table
- Updates guest notes and preferences.
- Handles any guest requests or complaints within reason or referring guests to Managers on duty if and when necessary.
- Facilitates guest car-services and coat-services when necessary.
- Conducts all required Opening, Side-Work, Hand-Over and Closing Duties as outlined by Fabio Trabocchi Restaurants and management.
- Consistently maintains Grooming Standards.
- Maintains Restaurant knowledge and information, including menu, staff, management team, private events, and open house.
- Is always pro-active and identifies potential problems before they arise.
- “Owns” problems when they arise and takes responsibility by finding solutions.
- Performs additional tasks at the direction of management.
Basic Qualifications
- Minimum of 1 year host experience in an upscale casual or fine dining restaurant, exp. with high volume a plus
- Excellent guest service skills
- Willingness to learn and grow
- Professional appearance and grooming standards appropriate for a premier fine dining restaurant
- Previous experience with Italian or Spanish restaurants a plus
- Full and part time positions available
We offer competitive pay rates, flexible scheduling, and opportunities for career growth within our organization. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you!
Job tags
Salary
