Yochana IT
Location
Salisbury, NC | United States
Job description
Required Qualifications and Experience:
Knowledge and education:
Key responsibilities include:
This is a hands-on technical role:
Independently own the Security Infrastructure support solving complex issues and suggest design modifications as appropriate.
- Ensure SLAs are met - Responsible for performance analysis, proactive troubleshooting and capacity planning for the Security platforms.
- Perform monitoring and maintenance of overall environment working with experienced team members.
- Perform change controls. Update process documentation and team portals
- Participate in troubleshooting, capacity planning and analysis, performance analysis & Root Cause Analysis.
- Communicate with peers and managers regarding system issues & participate in 24x7 on-call.
- Automate operational tasks to make processes simpler and more robust.
- Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
Refresh heat-maps and operations plans for campus network Security connectivity
Monitor and analyze statistical data to develop improvement plans for network Security and application performance
Provide an effective network Security capacity plan
Develop and monitor global weekly and monthly trending reports by business sectors to justify future growth
Additional Responsibilities Include:
Oversees and directs all aspects of the 24/7/365 mission critical network/telecommunication infrastructure operations; including planning, supporting, and maintaining functions
Serves as the senior-level escalation point for cloud security operations to resolve critical incidents
Maintains policy and procedures manual, conducts monthly service review meetings with key stakeholders
Provides leadership, management, direction, and technical oversight for the network Security operations department
Job tags
Salary
