MANAGER OF MARKETING AND DEVELOPMENT

Location

Bloomington, IN | United States

Job description

This position produces all marketing and communications material for the Corporation including printed maps, schedules, and other materials. Responsible for promotion and outreach activities for the corporation. Oversees the corporate website(s), and social media content and communications. Handles placement of transit advertising and assists advertising contractor with transit advertising when needed. Performs public relations duties including receiving and appropriately handling customer comments and complaints on social media and by other methods.

Other duties include:

• Designs and coordinates printing; manages inventory and distribution of printed maps, schedules and promotional materials.
• Responsible for corporate communications, including but not limited to, news releases, promotion and advertising activities, internal and external newsletters/publications.
• Develops and maintains content on the BPTC website. 
• Responsible for the development of a BPTC employee Intranet and SMS messaging.
• Produces content for print, broadcast, and online advertising for the Corporation.
• Produces written content and photography for publications, and when needed, coordinates outside providers of such content.
• Receives and responds to commendations, complaints and comments from passengers and the general public.
• Assists management staff with preparation of presentations.
• Assists the Manager of Planning & Special Projects with coordinating and executing public meetings.
• Performs other related duties as assigned.
• Coordinates media relations as directed by the General Manager.
• Manages the customer service operations and personnel at Transfer Center and Grimes Lane.
• Performs public outreach activities; meets and networks with various stakeholder agencies to promote Corroborative services.

Job tags

Salary