Location
Gurnee, IL | United States
Job description
At Muller Honda of Gurnee, we take pride in our exceptional culture and well-established reputation in the industry. We strive to maintain excellence in all aspects of our business. We value innovation, collaboration, and the personal growth of our employees, and we foster an environment that encourages creativity, diversity, and continuous learning.
We are currently seeking an energetic and self-driven professional to join our dynamic team. As a key member of our organization, you can contribute to our continued success and make a real impact in our community. If you are passionate about the automotive industry, possess a strong work ethic, and thrive in a fast-paced environment, this could be the perfect opportunity for you.
Responsibilities:
- Meet with customers and determine their needs for repair and service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions.
- Responsible for overseeing the technician working on customers’ vehicles including their time management/efficiency, parts ordering, and job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate
Requirements:
- High School Diploma or equivalent.
- Automotive service advisor experience is preferred.
- Problem-solving skills.
- Customer Service experience.
- Ability to multitask.
- Xtime and DealerTrack knowledge is a plus, but not required.
Benefits:
- Training Pay
- Competitive pay plans
- Opportunities for advancement
* 401K
- Health Insurance, vision, and dental insurance
- Unsurpassed customer service
- Excellent reputation
How to Apply:
If you are ready to join a company with a great culture and reputation, and excited about the prospect of making a difference, we would love to hear from you. Please submit your resume highlighting your relevant experience.
Note: We appreciate the interest of all applicants, but only those selected for an interview will be contacted.
Muller Honda of Gurnee is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job tags
Salary
