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Technical architect


Entergy


Location

New Orleans, LA | United States


Job description

Full job description

Work Place Flexibility: Hybrid

Legal Entity: Entergy Services, LLC

The open position(s) can be filled in New Orleans, LA ( preferred); Jackson, MS; Little Rock, AR; or The Woodlands, TX. Other locations within Entergy’s service territory may be considered.



Please note: Only US Persons considered for the role. This position is subject to ITAR/EAR regulations. “US Person” includes US Citizen or US National, lawful permanent resident, refugee, or asylee.



JOB SUMMARY/PURPOSE

As a ServiceNow Technical Architect within Entergy’s Customer Systems team, you’ll provide senior technical leadership to the team, as well as execute the delivery and ongoing support of ServiceNow-based modules, services, applications, and overall solutions. This role provides the opportunity to engage in the full application lifecycle: from interacting with business customers to understand technology roadmaps and design optimal technical solutions to performing “hands-on” development and support of the applications. In addition, you’ll be supporting some of Entergy’s most core business processes, such as customer engagement, customer service, and relationship management.



JOB DUTIES/RESPONSIBILITIES



MINIMUM REQUIREMENTS

Minimum education and experience required of the position.

Bachelor’s degree in computer information systems, computer science, or related technical degree or equivalent work experience.



Minimum Experience Required:

Minimum knowledge, skills and abilities required of the position:

Any certificates, licenses, etc. required of the position



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Primary Location: Louisiana-New Orleans Louisiana : New Orleans || Mississippi : Jackson || Texas : The Woodlands

Job Function : Information Technology

FLSA Status : Professional

Relocation Option: No Relocation Offered

Union description/code : NON BARGAINING UNIT

Number of Openings : 1

Req ID: 113695

Travel Percentage :Up to 25%



An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency .

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.


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Permanent employmentFull timeWork experience placementLocal areaRelocation


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