On Site Mortgage Lending Manager
National Mortgage Staffing
Location
Kirtland, Lake County, OH | United States
Job description
As a Mortgage Lending Manager, you will be responsible for overseeing and managing the mortgage lending activities within the organization. This role involves leading a team of mortgage professionals, ensuring compliance with regulatory requirements, and driving the achievement of lending targets. The Mortgage Lending Manager plays a critical role in developing and implementing strategies to grow the mortgage lending portfolio while maintaining a high level of customer satisfaction.
Key Responsibilities:
Team Leadership:
- Lead, mentor, and motivate a team of mortgage lending professionals, including Loan Officers and Mortgage Processors.
- Provide guidance and training to ensure team members are well-equipped to meet lending goals and deliver exceptional customer service.
Portfolio Management:
- Oversee the management and growth of the mortgage lending portfolio.
- Develop and implement strategies to increase loan origination, manage delinquencies, and optimize the overall performance of the mortgage portfolio.
Compliance and Risk Management:
- Ensure compliance with all relevant federal, state, and local regulations governing mortgage lending.
- Implement and enforce policies and procedures to mitigate lending risks and maintain a high level of regulatory compliance.
Business Development:
- Identify and pursue opportunities for business growth within the mortgage lending market.
- Build and maintain relationships with real estate agents, builders, and other industry partners to expand the organization's presence in the market.
Customer Service Excellence:
- Foster a customer-centric culture within the mortgage lending team, emphasizing responsiveness, transparency, and professionalism.
- Address and resolve escalated customer issues, ensuring a positive customer experience throughout the loan process.
Reporting and Analysis:
- Prepare regular reports on mortgage lending performance, providing insights and recommendations for improvement.
- Analyze market trends and competitor activities to inform strategic decision-making.
Qualifications:
- Bachelor's degree in Finance, Business, or a related field.
- Minimum of 5 years of experience in mortgage lending, with at least 2 years in a managerial or leadership role.
- Thorough knowledge of mortgage lending regulations, underwriting guidelines, and industry best practices.
Skills:
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strategic thinking and the ability to develop and execute business plans.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Proficiency in mortgage lending software and technology.
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